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Ariana Crisolo

@arianacrisolo

HR/legal administrative assistant at Alpha Group Remodeling who prepared employment documentation and drafted contract addenda.

United States

Message

At Alpha Group Remodeling, I organized confidential HR and legal records, prepared onboarding and separation documents, and responded to EDD inquiries. I also drafted contracts and addenda for management review.

I reviewed workers’ compensation records and insurer correspondence, organized medical and claim timelines, and prepared case summaries for management.

As Office Administrator at Conrad Property Management / LB Property Management, I handled tenant account inquiries across 100+ properties, maintained tenant profiles, and processed bill payments.

Earlier, I maintained case records at Joseph Law, supported customer orders at Arizona Tile and ChadPak, and handled reception and office operations at RST & Associates and Grace Community Church.

Experience

Work history, roles, and key accomplishments

HR/Legal Administrative Assistant

Alpha Group Remodeling

Sep 2026 - Oct 2026 (1 month)

Organized confidential HR, legal, and project files; supported garnishment notices, regulatory complaint documentation, and CRM record retrieval. Drafted and assembled home improvement contracts, scope-of-work addenda, change orders, and legal disclosures; prepared employee onboarding and separation documentation.

Confidential Records Management HR Documentation Legal Documentation Contract Drafting EDD Responses Workers’ Compensation CRM Systems Employee Onboarding Employee Offboarding policy drafting

Office Administrator

Conrad Property Management / LB Property Management

Aug 2023 - Sep 2026 (3 years 1 month)

Managed front office operations and responded to inbound calls, routing and resolving tenant account inquiries across 100+ properties. Processed bill payments, maintained tenant profiles, and coordinated office supplies and mail.

Front Office Inbound Call Handling Customer Service Data Entry Billing and Payment Processing Confidential Information Handling Office Supply Management Google Workspace Microsoft Office

Customer Service Representative

Arizona Tile

Feb 2023 - Jul 2023 (5 months)

Supported 50+ customers daily via phone and in-person, ensuring accurate documentation. Entered and verified customer information and order details using company systems.

Customer Service Data Entry Order Processing Phone Support Administrative Support

Paralegal

Joseph Law

Sep 2022 - Feb 2023 (5 months)

Maintained case records for 100+ clients and ensured accurate filing of sensitive documentation. Tracked follow-ups and updated case notes to support consistent client communication.

Case Management Legal Documentation Record keeping Client Communication Follow up Tracking

Order Desk Associate

ChadPak

Jul 2022 - Sep 2022 (2 months)

Processed credit application documentation with close attention to completeness and accuracy. Created and maintained purchase orders and customer records.

Order Processing Credit Applications Purchase Order Data Entry Documentation

Mailroom Associate

Grace Community Church

Nov 2021 - Jul 2022 (8 months)

Processed and distributed high-volume mail for multiple departments with accuracy. Supported daily office operations and service needs.

Mail Processing Office Operations Distribution Attention To Detail

Receptionist / Administrative Assistant

RST & Associates

May 2019 - Mar 2021 (1 year 10 months)

Managed front desk operations and inbound calls; routed client inquiries appropriately. Maintained and updated client records in internal systems and coordinated mail processing and office supply inventory.

Front Desk Operations Inbound Call Handling Client Records Management Mail Processing Office Supply Management