Arghajit Dey
@arghajitdey
I resolve customer inquiries and streamline digital account setup for faster onboarding.
IndiaWhat I'm looking for
At Ezsmurfmart LLC, I supported clients creating and managing digital accounts while maintaining accurate CRM records and high-quality data entry.
I resolved 40+ daily email and phone inquiries with a 95% satisfaction rate, using clear communication and troubleshooting to improve the customer experience. I also streamlined account setup to reduce onboarding time.
With a B.Com (Hons.) background and Tally Essential Level 2 certification, I’m focused on customer support and operations work where I can combine client communication, account management, and organized process execution.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Ezsmurfmart LLC
Jan 2025 - Jul 2025 (6 months)
Assisted clients in creating and managing digital accounts with accuracy. Resolved 40+ daily inquiries via email/phone with 95% satisfaction rate and maintained CRM records.
Education
Degrees, certifications, and relevant coursework
The Bhawanipur Education Society College
Bachelor of Commerce (Hons.), Commerce
2021 - 2024
Pursued Bachelor of Commerce (Hons.) from The Bhawanipur Education Society College, Kolkata, from 2021 to 2024.
Maharishi Vidya Mandir
ISC (Class XII), General Studies
Grade: A+
Completed ISC (Class XII) from Maharishi Vidya Mandir, Kolkata, with grade A+.
Central Model School
CBSE (Class X), General Studies
Grade: A
Completed CBSE (Class X) from Central Model School, Kolkata, with grade A.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Arghajit?
You can contact Arghajit and 90k+ other talented remote workers on Himalayas.
Message ArghajitGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
