I’m looking for a role where I can lead quality execution, use data analysis and visualization to drive performance, and coach teams to maintain and exceed targets. I’m also looking for roles that require operational/administrative support, with tasks involving data entry, scheduling, inbox management, and utilization of tools such as Microsoft Office and Google Workspace.
Argel Comia
@argelcomia
Hello. I am Argel and I've been a Senior Quality Analyst with experience in operational and administrative support.
What I'm looking for
I’m an improvement-driven Quality Senior Analyst with 8 years of experience in quality and data analysis, along with team leadership. I focus on helping projects handle and improve quality performance while driving measurable growth through efficient resource management and data-driven results.
In my current role, I lead a team of quality auditors across different programs, providing supervision, feedback, and ongoing monitoring to maintain and exceed target performance. I’ve also launched and pioneered multiple LOBs/programs under the same project while onboarding new resources, and I manage billing attainment for multiple resources on a weekly basis.
I also support coaching and compliance targets monthly, and I bring strong analytical execution using digital tools for computation and visualization. Earlier in my career as an Operations Assistant, I supported loan applicants with amortization documentation and records—work that shaped my attention to detail and process discipline.
Experience
Work history, roles, and key accomplishments
Led a team of quality auditors across multiple programs, providing supervision, feedback, and monitoring to maintain and exceed quality targets. Pioneered new line-of-business programs and managed weekly billing attainment while coaching compliance targets monthly.
Operations Assistant
China Banking Corporation
Mar 2016 - Jun 2016 (3 months)
Assisted loan applicants with monthly amortization-related tasks and supported safeguarding and documentation of physical amortization receipts and records.
Education
Degrees, certifications, and relevant coursework
San Sebastian College – Recoletos
Bachelor of Business Administration, Financial Management
Earned a Bachelor of Business Administration degree with a focus on Financial Management, graduating in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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