I am seeking a fulfilling leadership opportunity in provider success, referral operations, or partner engagement, where I can bring clear communication, reliable follow-through, and well-designed systems to a mission-driven, remote, or flexible organization.
Open to opportunities
Arezou Marzara
@arezoumarzara
From foundational structure to market expansion, I build the systems and teams that drive organizational success.
CanadaWhat I'm looking for
Mission-Driven Operations Leader
With over 15 years of experience, I am a results-oriented operations and organizational development leader who provides the expertise of setting up an organization at its roots to ensure success by building core organizational structure from the ground up. My expertise lies in helping organizations scale up, grow their team, and move into new markets. I excel at transforming ambiguity into clear, repeatable systems for partner qualification, onboarding, and lifecycle management, ensuring a seamless experience for families and providers. By blending compassionate communication with rigorous CRM-style reporting and documentation, I consistently achieve high retention rates and on-time delivery. I am passionate about leveraging my operational discipline to support organizations in the virtual care, education, and community-impact sectors.
Experience
Work history, roles, and key accomplishments
BE
Current
Chief Operating Officer / Provider & Partner Operations Lead
BrainBox Life Skills Education
Nov 2024 - Present (1 year 10 months)
Owns day-to-day partner and referral workflows for a founder-led education platform, ensuring inquiries, pilots, and follow-ups move quickly and are documented. Built repeatable systems for partner qualification, onboarding, outreach, and tracking, and secured 15+ partner pilots.
Current
Operational Development Consultant
Nonprofit Builder
Sep 2019 - Present (6 years 11 months)
As a strategic consultant at Non-Profit Builder, I partner with global organizations to design and implement mission-aligned strategies that drive sustainable social impact. I established and led a consulting practice focused on strategy, philanthropy, and organizational management, empowering clients to achieve measurable, impactful results.
Education
Degrees, certifications, and relevant coursework
University of Kent
Master of Laws, International Law & Ethics
Pursued an LL.M. in International Law & Ethics at the University of Kent, with campuses in Canterbury and Brussels.
University of British Columbia
Bachelor of Arts, History and Sociology
Earned a Bachelor of Arts with a double major in History and Sociology from the University of British Columbia.
Availability
Open to opportunities
Location
CanadaAuthorized to work in
Salary expectations
100k-175k USD
Social media
Job categories
Skills
Provider PartnershipsReferral ManagementCare CoordinationPartner EngagementCustomer SuccessCRMReportingStakeholder ManagementPartner Lifecycle ManagementOnboardingOutreachDocumentationKPI ReportingVendor ManagementPerformance ManagementCapacity PlanningMicrosoft 365ExcelPrivacyInformation Security ManagementPublic RelationsContent StrategyFactoryLoopsData Stacks
Interested in hiring Arezou?
You can contact Arezou and 90k+ other talented remote workers on Himalayas.
Message ArezouGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
