Arda Tuncer
@ardatuncer
Customer service specialist with expertise in holistic health practices.
What I'm looking for
I am a dedicated professional with a robust background in customer service, having excelled at Teleperformance in Greece. My role involved ensuring prompt and accurate responses to customer inquiries, which significantly contributed to team collaboration and customer satisfaction. I thrive in environments where effective communication and empathy are paramount.
In addition to my customer service experience, I have a strong foundation in holistic health. As a Yoga Instructor and Psychotherapist for children, I emphasized precise alignment and effective interventions tailored to individual needs. My tenure as a Tai Chi Instructor at Sianji Well-being Resort further showcased my ability to impart fundamental techniques, fostering a sense of well-being among participants. I am enthusiastic about leveraging my diverse skill set to contribute to a team that prioritizes customer satisfaction and holistic well-being.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Teleperformance Greece
Aug 2023 - Jan 2024 (5 months)
Ensured prompt and accurate responses to customer inquiries via phone, email, or chat. Identified customer needs and assisted them in using specific features while analyzing and reporting product failures.
Yoga Instructor
Natur-Med Hot Springs and Holistic Health Resort
May 2022 - Jun 2022 (1 month)
Led yoga classes, greeting and welcoming guests as they arrived. Directed visitors to the appropriate person and office while managing phone calls.
Psychotherapist
İzmir İstek Vakfı
Sep 2020 - Jul 2021 (10 months)
Counseled students individually or in groups and developed intervention plans for teaching staff.
Psychotherapist
Bornova Ugur College
Jun 2019 - Jun 2020 (1 year)
Developed individualized treatment plans for children and educated family members on how to assist their child.
Tai Chi Instructor
Sianji Well-being Resort
Jun 2017 - Jun 2020 (3 years)
Taught students the techniques of Tai Chi, introducing movements and themes to classes and new participants.
Yoga Instructor
LifeCo Bodrum
Jul 2017 - Aug 2017 (1 month)
Connected with students during yoga classes through engaging and clever sequencing.
Education
Degrees, certifications, and relevant coursework
İzmir Demokrasi Üniversitesi
Bachelor's degree
2011 - 2016
University of Groningen
Participated in an Erasmus Internship.
Availability
Location
Authorized to work in
Job categories
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