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Archie Dormido

@archiedormido

Property Management Maintenance Coordinator at CV Homes, coordinating repairs, inspections, and end-of-month operations reports.

Philippines

Message

At CV Homes, I coordinate property maintenance and repair requests using Appfolio, and schedule property inspections and move-out calendar invites.

I also generate end-of-month maintenance and operations reports and communicate with property owners, tenants, and vendors. Before that, I supported customers with technical and billing inquiries at Concentrix and Transcom Worldwide.

Experience

Work history, roles, and key accomplishments

Property Management - Maintenance Coordinator

CV Homes

Jan 2021 - Jan 2026 (5 years)

Coordinate property maintenance and repair requests promptly using Appfolio. Schedule property inspections, generate end-of-month reports, and communicate with property owners, tenants, and vendors.

Appfolio Property Management Maintenance Coordination Scheduling Reporting Communication Skills

Technical and Customer Service – Chat

Concentrix

Jan 2018 - Jan 2019 (1 year)

Provided real-time online chat assistance to two customers simultaneously, delivering technical support, resolving billing and customer service inquiries, and promoting additional products and services.

Technical Support Customer Service Live Chat Multitasking Problem Solving Billing

Technical & Billing Specialist

Transcom Worldwide

Jan 2014 - Jan 2018 (4 years)

Possessed in-depth knowledge of company products and services. Troubleshot, diagnosed, and resolved customer issues efficiently, assisted with billing statements, and offered additional products and services.

Technical Support Billing Troubleshooting Customer Service Product Knowledge