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Ara Baniaga

@arabaniaga

Airbnb Property Manager handling guest communication and platform management for 10+ properties, with a 5/5 communication rating.

Philippines

Message

As an Airbnb Property Manager in Baguio City, I managed end-to-end guest communication for over 10 properties, maintaining a 24/7 response rate under 30 minutes and achieving a 5/5 star communication rating.

I managed calendars, dynamic pricing, and guest reviews through the Airbnb hosting dashboard to maximize property occupancy and revenue.

My background includes customer service experience in fast-paced retail and corporate environments, along with knowledge of accounting and case management.

I earned a Bachelor of Science in Management Accounting from University of the Cordilleras. I prioritize shareholders’ and owners’ profit maximization.

Experience

Work history, roles, and key accomplishments

Current

Airbnb Property Manager

Current

Airbnb

Oct 2016 - Present (9 years 11 months)

Managed end-to-end guest communication for over 10 properties, ensuring a 24/7 rapid response rate and achieving a 5/5 star communication rating. Expertly navigated the Airbnb hosting dashboard, managing calendars, dynamic pricing, and guest reviews to maximize occupancy and revenue.

Guest Relations Communication Skills Airbnb Platform Dynamic Pricing Calendar Management Review Management Revenue Optimization

Education

Degrees, certifications, and relevant coursework

University of the Cordilleras

Bachelor of Science, Management Accounting

Pursued a Bachelor of Science in Management Accounting with knowledge in accounting and a focus on prioritizing shareholders' and owners' profit maximization.