At Kelly Services, I review healthcare benefit documents for accuracy and completeness, update information in OnBase and internal insurance systems, and verify discrepancies before finalizing documents. I handle protected health information in accordance with HIPAA and company procedures.
At MedStar Health Home Care / MedStar VNA, I supervised referral intake operations and verified insurance coverage, coordinated benefits information, and resolved documentation discrepancies. I also supported team members with workflow questions and complex intake issues.
Earlier, at Johns Hopkins Home Care Group and University of Maryland Medical System (UMMS), I coordinated home health referrals and transplant appointments, maintained EMR records, and supported care coordination. Iām pursuing a Master of Healthcare Administration and a Long-Term Care Administration Certificate.
