Open to opportunities

April Joie Dela Cruz

@apriljoiedelacruz

Message

I'm a Customer Service Representative based in the Philippines.

Philippines

Message

What I'm looking for

Im open to learn new things, opportunities and willing to be trained. I'm open to any jobs available as long as it is fit on my experiences and job description.

Let me Introduce myself. My name is April Joie Dela Cruz, I'm currently residing in Rosario, Cavite, Im 30 years of age, I'm College Undergraduate of Bachelor of Science and Development Management in Cavite State University Indang Campus. My previous job was a Customer Service Representative for 3 years, I've been to iQor Dasmarinas under Sprint Voice account for almost a year, I also been to Ibex Global Solutions under Walmart Non Voice account for 2 years. And my recent job was a Freelancer at Delta Media, I'm in the Sales Department for a year. Im applying here to gain more experience I'm very eager to learn and willing to be trained.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Ibex Global Solutions Inc.

Sep 2020 - Feb 2022 (1 year 5 months)

I was hired as a Customer Service Representative under Walmart Account, catering clients about their grocery concerns and feedbacks. I was there for 2 years thru chat and support.

Customer Support Customer Success Customer Care