Adrian Axl Prince Lumio
@adrianaxlprincelumio
Positive Customer Service Representative with a focus on customer satisfaction.
PhilippinesWhat I'm looking for
I am a dedicated Customer Service Representative with 8 months of experience in fast-paced, customer-facing roles. My background in customer satisfaction has allowed me to build a proven track record of earning trust, resolving concerns, and fostering long-term loyalty among clients.
At IQor, I assist customers in understanding their accounts, restoring services, and guiding them on how to self-serve through our website. My goal is to ensure that every customer feels valued and supported, especially when they encounter issues with services such as calling, texting, and data.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
IQor
Jan 2023 - Feb 2023 (1 month)
Positive and upbeat Customer Service Representative with 8 months of experience in fast-paced, customer-facing roles. Proven track record of earning trust, resolving concerns, and fostering long-term loyalty while assisting customers with their service-related issues.
Education
Degrees, certifications, and relevant coursework
TCTechnological University of the Philippines - Cavite
Bachelor of Engineering Technology major in Electronics Technology, Engineering Technology
2021 - 2023
Grade: 91/100
Helping the customers to understand what is happening on their account, restore their service, and guide them on how to self-serve the website.
Samuel Christian College
Science, Technology, Engineering, and Mathematics
2019 - 2021
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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