At Amazon, I handle inbound international calls and resolve account, billing, and technical issues. I achieved a 95% CSAT score and guide users through fixes for app glitches and login problems.
I previously worked as a Customer Support Executive at Manikya Construction, where I resolved customer inquiries, updated account information, and provided first-level troubleshooting.
At Orchids The International School, I supported students and parents, maintained digital records, and handled daily data entry and reporting. I hold a B.Tech in Cosmetics from Kamala Nehru College, Nagpur.
