Anya Rodriguez
@anyarodriguez
Dedicated event planner with strong leadership and customer service skills.
United StatesWhat I'm looking for
With a diverse background in event planning and customer service, I have honed my skills in leadership and management while working with various industries. Currently, I am a Conference/Catering Coordinator at The Broadmoor, where I assist in planning events for groups ranging from 100 to over 3000 attendees. My role involves collaborating with senior managers to ensure seamless execution of events, managing contracts, and providing exceptional customer service.
Prior to my current position, I served as the Assistant Sales and Reservations Manager at the Royal Gorge Route Railroad, where I was part of the leadership team and recognized as Employee of the Month in 2024. My experience also includes working as a Legal Assistant, where I developed strong organizational and communication skills while managing client interactions and court appearances. I am passionate about continuous learning and personal development, which has driven my career growth.
Experience
Work history, roles, and key accomplishments
Conference/Catering
The Broadmoor
Oct 2022 - Present (2 years 9 months)
Assisted group, event planning, contracts, sales, and reservations for corporate groups and weddings. Collaborated with three Senior Managers to support groups of 100-3000+ attendees. Additionally, assisted with reports, customer service, deposits, spreadsheets, and programming.
Assistant Sales and Reservations Manager
Royal Gorge Route Railroad
Jun 2021 - Present (4 years 1 month)
Part of the leadership team, conferring and consulting with departments to plan advertising services and secure information on equipment, customer relations, and event planning for groups between 20-150 guests. Managed sales and reservations for various group sizes.
Legal Assistant
Becker Law Group
Aug 2020 - Present (4 years 11 months)
Responsible for scheduling blocked times and tracking client visits. Ordered, overlooked, and wrote reports for evidence. Drafted and reviewed contracts and motions, and appeared in court for settings when the attorney was unavailable.
Customer Service/Sales
Radial
Jan 2015 - Present (10 years 6 months)
Engaged in customer service and sales activities. Assisted customers with inquiries, processed orders, and resolved issues. Contributed to achieving sales goals and customer satisfaction.
Customer Service
King Soopers
Jan 2015 - Present (10 years 6 months)
Provided customer service and support to clients. Handled various customer inquiries and resolved issues efficiently. Maintained a high level of customer satisfaction.
Customer Service/Sales
Cricket
Jan 2015 - Present (10 years 6 months)
Engaged in customer service and sales activities. Assisted customers with product inquiries and sales transactions. Achieved sales targets and maintained customer satisfaction.
Customer Service/Sales
Global Call Center Solutions
Jan 2015 - Present (10 years 6 months)
Provided customer service and sales support in a call center environment. Handled inbound and outbound calls, addressing customer needs and promoting services. Maintained accurate records of interactions.
Customer Service/Stocking/Retail
Walmart
Jan 2015 - Present (10 years 6 months)
Performed customer service, stocking, and retail duties. Assisted customers with purchases, managed inventory, and maintained store appearance. Ensured a positive shopping experience for all customers.
Customer Service/Sales/Reservations
Quality Inn & Suites
Jan 2015 - Present (10 years 6 months)
Provided customer service, sales, and reservations support. Managed guest check-ins and check-outs, handled reservations, and addressed guest inquiries. Ensured a smooth and pleasant stay for guests.
Education
Degrees, certifications, and relevant coursework
CUCapella University
Doctorate in Psychology, Neuropsychology
Currently pursuing a Doctorate in Psychology with a specialization in Neuropsychology. This program focuses on the practical application of psychological principles within the field of neuropsychology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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