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Anuja MaliAM
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Anuja Mali

@anujamali

Business Psychologist | L&D | Instructional Design | AI Enablement | Change Management | Facilitator | Research-driven solutions.

India
Message

What I'm looking for

Seeking remote opportunities in Learning & Development, Instructional Design, AI Enablement, Organisational Development, Change Management, and Business Psychology. Passionate about evidence-based learning, stakeholder collaboration, and applying AI to solve real business challenges.

Business Psychologist and Learning & Development Specialist with 6+ years of experience designing, reviewing, and evaluating learning experiences, organisational development initiatives, and AI-facing content. Experienced in instructional design, facilitation, change management, organisational behaviour, workplace communication, leadership development, and AI adoption.

Currently working as a Subject Matter Expert for Coursera professional certificate courses and evaluating AI-generated content for accuracy, reasoning quality, and instructional effectiveness through Micro1. Experienced in validating complex AI outputs, ensuring domain accuracy, and improving learning quality across business and management topics.

Previously served as a Training & Development Advisor at the British Museum, where I designed and delivered learning solutions for 1,200+ employees across 18 departments. Led the development of gamified digital learning programmes that increased learner engagement by 40% and improved completion rates from 81% to 90% within three months.

Passionate about helping organisations build effective learning ecosystems, support AI adoption, and create evidence-based solutions that improve individual and organisational performance.

Experience

Work history, roles, and key accomplishments

Coursera logoCO
Current

AI SME

May 2026 - Present (2 months)

* SME for 5 Coursera professional certificate courses, reviewing end-to-end content.
* Validate 100+ readings, assessments, labs, projects, and learning activities.
* Review storyboards, screencasts, and talking-head videos for quality and consistency.
* Collaborate with content teams to deliver learner-centric courses aligned with industry standards.

MI
Current

Quality Analyst, AI Content

Micro1

Mar 2026 - Present (4 months)

Reviewed AI-generated outputs for clarity, consistency, instructional quality, and usability while working with a distributed global review team. Built evaluation benchmarks and provided coaching to improve consistency and quality at scale after promotion from AI Trainer.

FR
Current

Learning Experience & AI Consultant

Freelance

Nov 2025 - Present (8 months)

Built and launched an AI-assisted onboarding product independently by designing prompt architecture, workflow logic, and a personalised onboarding engine from scratch without prior coding experience. Delivered AI adoption and prompt engineering workshops to 200+ professionals across the UK, Europe, and India and designed scalable onboarding learning systems for SaaS environments.

The British Museum logoTM

Training & Development Advisor

The British Museum

May 2024 - Nov 2025 (1 year 6 months)

Partnered with Kallidus product and engineering teams on an enterprise LMS rollout and optimization for 1,200+ users, supporting beta testing and workflow improvements before launch. Designed 17+ scenario-based, gamified eLearning experiences in Articulate 360 and improved completion rates from 81% to 90%+ within 3 months.

AP

Volunteer Project Lead

Association of Business Psychology

Feb 2024 - Jan 2025 (11 months)

Led digital learning initiatives translating behavioural science research into practical learning resources and scalable professional development content. Coordinated 11 SMEs across psychology, organisational development, and learning science projects to deliver learning materials.

CL

Training Specialist

Choice Teachers Ltd

Mar 2023 - May 2024 (1 year 2 months)

Designed inclusive learning experiences for 100+ neurodivergent learners using WCAG and universal design principles across digital and classroom environments. Delivered workshops focused on behavioural engagement, neurodiversity, and learner-centred teaching approaches.

ID

Graduate Leadership Researcher

Inspire Training & Development

Jan 2023 - Present (3 years 6 months)

Conducted applied research on leadership capability frameworks to support evidence-based L&D programme design. Translated research findings into inputs for building practical, learning-focused programmes.

EV

Business Analyst (Consumer)

E valueserve

Jan 2022 - Present (4 years 6 months)

Analyzed 500K+ consumer data points to generate strategic market insights for global clients in a data intelligence and research product environment. Supported evidence-driven decision-making by turning consumer data into actionable insights.

Education

Degrees, certifications, and relevant coursework

University of East London logoUL

University of East London

MSc, Business Psychology

2023 - 2024

Completed an MSc in Business Psychology at the University of East London from 2023 to 2024.

University of Mumbai logoUM

University of Mumbai

Master's, Emotional Intelligence & Human Relations

2020 - 2022

Completed a master's program in Emotional Intelligence & Human Relations at the University of Mumbai from 2020 to 2022.

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