Seeking remote opportunities in Learning & Development, Instructional Design, AI Enablement, Organisational Development, Change Management, and Business Psychology. Passionate about evidence-based learning, stakeholder collaboration, and applying AI to solve real business challenges.
Anuja Mali
@anujamali
Business Psychologist | L&D | Instructional Design | AI Enablement | Change Management | Facilitator | Research-driven solutions.
What I'm looking for
Business Psychologist and Learning & Development Specialist with 6+ years of experience designing, reviewing, and evaluating learning experiences, organisational development initiatives, and AI-facing content. Experienced in instructional design, facilitation, change management, organisational behaviour, workplace communication, leadership development, and AI adoption.
Currently working as a Subject Matter Expert for Coursera professional certificate courses and evaluating AI-generated content for accuracy, reasoning quality, and instructional effectiveness through Micro1. Experienced in validating complex AI outputs, ensuring domain accuracy, and improving learning quality across business and management topics.
Previously served as a Training & Development Advisor at the British Museum, where I designed and delivered learning solutions for 1,200+ employees across 18 departments. Led the development of gamified digital learning programmes that increased learner engagement by 40% and improved completion rates from 81% to 90% within three months.
Passionate about helping organisations build effective learning ecosystems, support AI adoption, and create evidence-based solutions that improve individual and organisational performance.
Experience
Work history, roles, and key accomplishments
* SME for 5 Coursera professional certificate courses, reviewing end-to-end content.
* Validate 100+ readings, assessments, labs, projects, and learning activities.
* Review storyboards, screencasts, and talking-head videos for quality and consistency.
* Collaborate with content teams to deliver learner-centric courses aligned with industry standards.
Quality Analyst, AI Content
Micro1
Mar 2026 - Present (4 months)
Reviewed AI-generated outputs for clarity, consistency, instructional quality, and usability while working with a distributed global review team. Built evaluation benchmarks and provided coaching to improve consistency and quality at scale after promotion from AI Trainer.
Learning Experience & AI Consultant
Freelance
Nov 2025 - Present (8 months)
Built and launched an AI-assisted onboarding product independently by designing prompt architecture, workflow logic, and a personalised onboarding engine from scratch without prior coding experience. Delivered AI adoption and prompt engineering workshops to 200+ professionals across the UK, Europe, and India and designed scalable onboarding learning systems for SaaS environments.
Training & Development Advisor
The British Museum
May 2024 - Nov 2025 (1 year 6 months)
Partnered with Kallidus product and engineering teams on an enterprise LMS rollout and optimization for 1,200+ users, supporting beta testing and workflow improvements before launch. Designed 17+ scenario-based, gamified eLearning experiences in Articulate 360 and improved completion rates from 81% to 90%+ within 3 months.
Volunteer Project Lead
Association of Business Psychology
Feb 2024 - Jan 2025 (11 months)
Led digital learning initiatives translating behavioural science research into practical learning resources and scalable professional development content. Coordinated 11 SMEs across psychology, organisational development, and learning science projects to deliver learning materials.
Training Specialist
Choice Teachers Ltd
Mar 2023 - May 2024 (1 year 2 months)
Designed inclusive learning experiences for 100+ neurodivergent learners using WCAG and universal design principles across digital and classroom environments. Delivered workshops focused on behavioural engagement, neurodiversity, and learner-centred teaching approaches.
Graduate Leadership Researcher
Inspire Training & Development
Jan 2023 - Present (3 years 6 months)
Conducted applied research on leadership capability frameworks to support evidence-based L&D programme design. Translated research findings into inputs for building practical, learning-focused programmes.
Business Analyst (Consumer)
E valueserve
Jan 2022 - Present (4 years 6 months)
Analyzed 500K+ consumer data points to generate strategic market insights for global clients in a data intelligence and research product environment. Supported evidence-driven decision-making by turning consumer data into actionable insights.
Education
Degrees, certifications, and relevant coursework
University of East London
MSc, Business Psychology
2023 - 2024
Completed an MSc in Business Psychology at the University of East London from 2023 to 2024.
University of Mumbai
Master's, Emotional Intelligence & Human Relations
2020 - 2022
Completed a master's program in Emotional Intelligence & Human Relations at the University of Mumbai from 2020 to 2022.
Availability
Location
Authorized to work in
Website
aurion.org.ukPortfolio
sites.google.com/view/anujamali/homeSocial media
Job categories
Skills
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