Antonio Williams
@antoniowilliams
Dedicated customer service representative with diverse experience in sales.
United StatesWhat I'm looking for
I'm Antonio Williams, a customer service professional with over five years of experience in various roles, including account management and sales. My journey has equipped me with strong communication skills and a passion for helping customers. I thrive in fast-paced environments and enjoy tackling challenges head-on.
Throughout my career, I've worked in multiple sectors, from retail to call centers, where I've consistently delivered exceptional service. My recent role as an Account Service Representative has further honed my skills in managing customer finances and providing tailored solutions. I am eager to leverage my experience to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Account Service Representative
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Aug 2024 - Present (1 year)
Engaged with customers regarding their loan finances, providing comprehensive support and information. Delivered exceptional customer service while also performing sales duties.
Sales Representative
ONE (Open Network Exchange)
Oct 2023 - Present (1 year 10 months)
Handled inbound sales calls, successfully booking cruises for Princess Cruises. Provided excellent customer service and managed both inbound and outbound sales activities.
Customer Service Representative
Consumer Cellular
Mar 2022 - Present (3 years 5 months)
Managed inbound calls, demonstrating strong customer service skills to assist with phone activations, porting, billing, and troubleshooting. Resolved various customer inquiries and issues efficiently.
General Information Specialist
Peckham
Aug 2021 - Present (4 years)
Provided excellent customer service and utilized basic computer skills to answer customer questions about U.S. passports. Operated as a general information specialist for passport services.
Delivery Driver
Synctruck LLC
Feb 2021 - Present (4 years 6 months)
Delivered over 60 packages of fresh food products daily. Ensured timely and efficient delivery of goods.
Delivery Driver
A2Zoom Logistics
Oct 2020 - Present (4 years 10 months)
Delivered between 100-300 packages daily, adhering to strict time schedules. Maintained vehicle in good condition.
Order Fulfillment Associate
The Home Depot
Jun 2020 - Present (5 years 2 months)
Selected items from the store to fulfill online customer orders accurately and within deadlines. Ensured customers received every item they ordered.
Warehouse Worker
GoodWill
Apr 2020 - Present (5 years 4 months)
Processed donated items by cleaning and sorting them into totes. Moved furniture to the front of the store for display.
Sales Associate and Customer Service
Empereon Constar
Oct 2019 - Present (5 years 10 months)
Sold TV streaming services to customers, demonstrating effective sales techniques. Provided customer service related to product offerings.
Valet Parking Attendant/Cashier
JW Marriott
Apr 2018 - Present (7 years 4 months)
Provided excellent customer service as a Valet Parking Attendant, safely parking customer vehicles. Handled cash transactions accurately as a cashier.
Landscaper
BACKER LANDSCAPING
Jan 2018 - Present (7 years 7 months)
Performed winter landscaping duties including salting, shoveling, and snow blowing. Occasionally worked extended 24-hour shifts during peak snow events.
Cashier
Wendys
Oct 2016 - Present (8 years 10 months)
Managed cash handling and provided customer service. Performed custodian duties, grill operations, and food preparation.
Busboy/Server
DON PABLO'S MEXICAN RESTAURANT
May 2016 - Present (9 years 3 months)
Cleaned up after guests and provided customer service. Assisted with serving duties in a restaurant environment.
Cashier/Customer Service
McDonald's
Dec 2015 - Present (9 years 8 months)
Handled cash transactions and provided customer service. Maintained cleanliness of the lobby and restrooms, and assisted with food preparation.
Janitorial Worker
Darlene diamond shine
Jan 2015 - Present (10 years 7 months)
Cleaned various buildings and detailed office spaces. Responsible for trash removal and maintaining clean bathrooms and offices.
Education
Degrees, certifications, and relevant coursework
MCMacomb Community College
Some college, Information Technology
Undertook studies in Information Technology at Macomb Community College. Gained foundational knowledge in various IT concepts and applications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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