I seek a supportive, team-oriented role where I can apply my communication, organization, and service skills to help all customers.
WM
Open to opportunities
Willard Mahler
@willardmahler
Customer-focused support professional transitioning from retail with strong communication and service skills.
United StatesWhat I'm looking for
I am a customer-focused professional with 10 years of associate experience in retail and service environments, seeking to support student customers. I hold an A.A. in Liberal Arts and an A.F.A. in Graphic Design.
I bring proven communication, customer service, and organizational abilities developed through roles at AAA, Amazon Fresh, Walgreens, CVS, Kohl's and as an independent delivery driver. I emphasize reliability, attention to detail, and teamwork, and I am committed to contributing positively to all customers.
Experience
Work history, roles, and key accomplishments
UE
Current
Delivery Driver
Uber Eats
Apr 2024 - Present (1 year 10 months)
Delivered food orders safely and accurately while managing multiple orders and maintaining high customer satisfaction and on-time performance.
Provided DMV and travel-related services including passport photos, foreign currency, and appointment booking while handling telephone inquiries and referrals.
AF
Customer Service Associate
Amazon Fresh
Jun 2022 - Oct 2022 (4 months)
Greeted customers, handled register transactions and cash handling, and maintained store areas to ensure a positive shopping experience.
Managed returns and Amazon-related logistics, processed orders for curbside pickup, and handled packing, shipping, and general store maintenance.
AI
Carpenter's Assistant
Anthony & J Home Improvement
Jan 2014 - Mar 2020 (6 years 2 months)
Assisted with materials handling, tool support, and site cleanup to maintain safe and organized job sites across residential projects.
Customer Service Associate
Walgreens
Apr 2018 - Jan 2020 (1 year 9 months)
Handled cash and credit transactions, processed returns, stocked merchandise, and responded to customer inquiries by phone and in-store.
Sales Associate
CVS Pharmacy
Mar 2016 - Jan 2018 (1 year 10 months)
Performed transactions, assisted with stocking and truck deliveries, supported photo processing, and delivered general customer service on the sales floor.
Education
Degrees, certifications, and relevant coursework
Nassau Community College
Associate Degree, Liberal Arts and Sciences
Activities and societies: South Nassau Communities Hospital Volunteer (2013–2014)
Completed an Associate degree in Liberal Arts and Sciences with a broad interdisciplinary curriculum.
BC
Briarcliffe College
Associate of Fine Arts, Graphic Design
Completed an Associate of Fine Arts in Graphic Design at Briarcliffe College, focusing on visual design and digital tools.
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
60k-100k USD
Job categories
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