Antonio Taylor

I'm an IT professional with over 3 years of experience in technical support and IT operations, currently transitioning into a Security Analyst role. My background includes a strong track record in user access management, system monitoring, and supporting secure network environments. I hold CompTIA Network+ and Security+ certifications, and I have a degree in Cyber Defense, which reflects my commitment to cybersecurity best practices and continuous growth.

In my current role as an IT Service Desk Technician at Istonish Inc., I deliver Tier 1/2 IT support for multiple municipal clients across the U.S. I monitor system logs, administer user accounts, and conduct onboarding for new hires, ensuring they are educated on IT systems and security practices. My previous experiences, including roles at Comcast and the Memphis VA Medical Center, have equipped me with a diverse skill set in incident response, log monitoring, and cross-functional support.