Antonio Jackson
@antoniojackson
Customer-focused hospitality and culinary professional with marketing and service experience.
What I'm looking for
I am a customer-focused hospitality and culinary professional with hands-on experience in airport passenger services, food preparation, and front-line customer support. I have worked in fast-paced environments—handling check-in and boarding support, kitchen setup and meal preparation, crew and grill operations, and food safety—while maintaining strong communication and service standards.
I also bring market research and marketing training from internships and academic study, combining operational skills (knife skills, food handling, inventory) with analytical strengths in market analysis and campaign support. I am reliable, adaptable, and eager to contribute to a team-oriented company that values service excellence and professional growth.
Experience
Work history, roles, and key accomplishments
Passenger Service Assistant
ABM Aviation
Aug 2024 - Present (1 year 5 months)
Assist ticketed passengers during check-in and boarding, process baggage and boarding passes, and verify travel documentation to ensure on-time departures and compliance with airline procedures.
Crew / Grill
Chipotle Mexican Grill
Oct 2023 - Dec 2023 (2 months)
Prepared and plated food to standard recipes, maintained sanitation practices, and monitored inventory rotation to ensure quality and food safety.
Consultant
Assurance Wireless
Sep 2022 - Dec 2022 (3 months)
Implemented sales and marketing strategies through direct customer interactions, supported campaign development, and met performance targets while upholding brand standards.
Youth Squad Member
Summer Night Lights Program
Jun 2022 - Aug 2022 (2 months)
Conducted community outreach to increase program participation, supported nightly program logistics, and facilitated youth-led activities and professional development events.
Culinary Arts Intern
LA LGBT Center
Feb 2022 - Apr 2022 (2 months)
Completed a 300-hour culinary training program acquiring kitchen techniques, meal preparation skills, and experience across various culinary styles.
Market Research Intern
Hypothesis
Mar 2021 - Aug 2021 (5 months)
Designed surveys aligned to business objectives, performed competitive analysis and SWOT research to identify market trends, pricing models, and customer preferences.
Operator
Security Central
Jan 2019 - Dec 2020 (1 year 11 months)
Monitored security systems and CCTV from a control center to protect facilities, respond to incidents, and maintain situational awareness across assigned properties.
Cashier / Customer Service
BP Gas Station / Homerun Market
Jan 2016 - Dec 2019 (3 years 11 months)
Provided friendly customer service, processed transactions and returns, handled cash register operations, and resolved customer inquiries to ensure positive retail experiences.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Bachelor's degree, Media Communications
2023 -
Pursuing a bachelor's degree in media communications at Full Sail University beginning August 2023.
Santa Monica College
Bachelor of Business Administration, Marketing
Completed coursework for a Bachelor of Business Administration in Marketing at Santa Monica College, completed in May 2024.
Statesville High School
High School Diploma, General Education
High school diploma awarded at Statesville High School in June 2015.
Availability
Location
Authorized to work in
Job categories
Skills
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