Mikhail Chaban

Directed program delivery across 2 regional programs in a matrix structure, each spanning up to 15 cross-functional workstreams. Promoted from Senior Project Manager, coordinating matrixed PMs and managing program risk end-to-end.

Embedded as Agile Project Manager on a Tier-1 US client's account, leading FDA Class III MedTech mobile app projects with 40+ engineers across 4 countries. Coordinated 3 teams and represented delivery status at executive reviews.

Delivered new product capabilities for a global digital payments and crypto platform, working directly with engineering and external integration partners. Facilitated discovery sessions and supported high-availability services.

Led up to 3 concurrent software projects for enterprise clients, building a 7-8 person delivery team from scratch and reporting to C-level. Handled direct client communication and supported pre-sales engagements.

Led a government software program and took over a second, delivery-at-risk project already behind schedule. Introduced a structured project-management governance framework to recover the at-risk project, later approved by the CEO as an organization-wide standard.

Managed a matrix-organization portfolio of up to 7 concurrent telecom projects, coordinating 6+ departments per project with no direct reports. Consolidated status reporting from departments using different methodologies into a single Waterfall-style structure for leadership.

Designed end-to-end operating models and go-to-market processes for new logistics products, coordinating across 11 partner departments in a matrix-style structure. Applied Lean continuous improvement to existing services, improving processing speed by an estimated 9-28%.

Directed IT infrastructure delivery for a retail banking network expansion at the hardware/software boundary. Rolled out end-to-end IT infrastructure for 40+ new retail bank branches, coordinating vendors, procurement and contractors through to operational readiness.

Directed IT Support delivery (6 direct reports plus contractors) while concurrently leading infrastructure rollout for new retail bank branches. Coached and developed a 6-person IT Support team and closed National Bank of Ukraine security compliance requirements.

Managed operational accounting for five fuel stations while supporting equipment sales administration and financial reporting.

Delivered instructor-led training in Microsoft Office, Windows, Adobe Photoshop, CorelDRAW and AutoCAD to ~1,000 adult learners; developed 50% of course materials.

Completed a Master of Science in Project Management at KROK University from 2011 to 2012.

Completed a Master of Science in Electronics at Sumy State University from 2002 to 2008.

Earned the IPMA Level C certification as a Certified Project Manager in 2012.

Completed the IT Project Management Program at MindsetPM in 2018.

Completed the Coaching Skills for Leaders and Managers course offered by the Project Management Institute in 2023.