Open to opportunities

Antoinette Johnson

@antoinettejohnson

Reliable remote customer service and housekeeping professional focused on accurate support, cleanliness, and great communication.

United States

Message

What I'm looking for

I’m looking for a role where I can deliver dependable remote customer support or hospitality cleanliness, stay organized with checklists and accurate data entry, and work with a positive team that values professionalism and reliable results.

I’m a dependable professional with experience in customer service, remote support, and housekeeping. I’m skilled in organization, communication, and time management, and I enjoy working independently while delivering high-quality results.

At Nelnet, I provided client support through phone and online communication for billing inquiries, account updates, and customer issues. I maintained accurate data entry, upheld confidentiality standards, and stayed patient and professional in every interaction.

At Evergreen Lakeside Resort, I cleaned and maintained guest rooms and common areas to resort standards, restocked supplies, and managed daily cleaning checklists. I bring attention to detail, reliability, and a positive, professional attitude to both home and hospitality environments.

Experience

Work history, roles, and key accomplishments

Housekeeper

Evergreen Lakeside Resort

Jan 2020 - Jan 2024 (4 years)

Cleaned and maintained guest rooms and common areas to resort standards while restocking supplies to support guest satisfaction. Managed daily cleaning checklists independently with consistent attention to detail across flexible shifts.

Housekeeping Checklists Attention To Detail Independent work

Remote Customer Service Rep

Nelnet

Jan 2018 - Jan 2023 (5 years)

Provided remote customer support via phone and online communication, handling billing inquiries, account updates, and customer issues. Maintained accurate data entry and followed confidentiality standards while staying professional and patient.

Remote Customer Support Customer Support Account Updates Data Entry Confidentiality

Crew Member

McDonald's

Jan 2016 - Jan 2017 (1 year)

Provided customer service in a fast-paced environment, including handling cash transactions and maintaining cleanliness in the work area. Worked as part of a team to meet daily operational goals.

Customer Service Fast Paced Environment Cash Handling Reliability Communication