Anthony Sanchez

AS

Open to opportunities

Anthony Sanchez

@anthonysanchez1

IT leader specializing in hospitality networks, cybersecurity, and telecommunications infrastructure with PMP-aligned strategy.

What I'm looking for

I’m looking to lead hospitality-focused IT teams, keep networks and cybersecurity always-on, modernize infrastructure, and align technology with business goals while optimizing the IT budget through effective vendor and personnel management.

I’m an IT leader specializing in hospitality systems management, high-concurrency networks, and cybersecurity, with a Certified Project Management Professional (PMP) mindset for aligning technology with business objectives. I focus on operational continuity, improving the Guest Experience, and optimizing the technology budget through effective vendor and team management.

As IT Assistant Manager at Iberostar Hotels & Resorts (October 2021 – June 2026), I supervise, maintain, and optimize local and wireless networks for the hospitality sector. I also provide comprehensive technical support to ensure uptime, and I manage and execute IT projects to modernize technological infrastructure.

Previously, as Helpdesk Chief for Quant Leap Contact Center (August 2018 – February 2020) and UNO Call Center (September 2017 – August 2018), I managed end-to-end network infrastructure to protect call center uptime. I safeguarded critical databases, strengthened defenses against vulnerabilities, and delivered tier 1 and tier 2 user support to optimize workstation performance.

Experience

Work history, roles, and key accomplishments

IR

IT Assistant Manager

Iberostar Hotels & Resorts

Oct 2021 - Jun 2026 (4 years 8 months)

Supervised, maintained, and optimized high-concurrency local and wireless networks for the hospitality sector, ensuring operational continuity through corporate tool management. Managed and executed IT projects for modernization of the technological infrastructure.

High Concurrency Network Design Maintaining Networks Technical Support IT Project Management Cisco Mikrotik Fortinet Budget Management Vendor Management

QC

Helpdesk Chief

Quant Leap Contact Center

Aug 2018 - Feb 2020 (1 year 6 months)

Managed end-to-end network infrastructure to ensure optimal uptime for call center operations. Safeguarded critical databases, provided tier 1 and tier 2 user support, and helped optimize workstation performance.

Network Infrastructure Network Uptime Database Security Tier 1 Support Tier 2 Support Fortinet Cisco

UC

Helpdesk Chief

UNO Call Center

Sep 2017 - Aug 2018 (11 months)

Managed end-to-end network infrastructure to ensure optimal uptime for call center operations. Safeguarded critical databases, provided tier 1 and tier 2 user support, and helped optimize workstation performance.

Network Infrastructure Network Uptime Database Security Tier 1 Support Tier 2 Support Fortinet Cisco

Education

Degrees, certifications, and relevant coursework

UN

Unicaribe

Bachelor of Science (B.S.), Networks & Telecommunications Engineering

Earned a B.S. in Networks & Telecommunications Engineering from Unicaribe.

II

Instituto Tecnológico de las Américas (ITLA)

Information Networks Technologist, Information Networks

Completed the Information Networks Technologist program at ITLA.

PA

P.A.I.L.

Computer Science Technician, Computer Science

Completed a Computer Science Technician program at P.A.I.L.

Tech stack

Software and tools used professionally

Microsoft Azure

MySQL

Java

HelpDesk+

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