Miguel Ratao

I am a dedicated System Administrator with over 8 years of experience managing enterprise IT infrastructures. My expertise lies in Windows Server environments, VMware virtualization, and Active Directory management. I have a strong track record of delivering L2/L3 technical support, ensuring business continuity, and enhancing user satisfaction. My passion for helping others drives my professional ethos, as I believe in supporting my colleagues, especially in critical situations.

In my current role as an IT Specialist/System Administrator, I have successfully managed enterprise-level infrastructure consolidation, migrating IT infrastructures from multiple companies while ensuring zero downtime. I have implemented network and security optimizations that have significantly improved security and reduced unauthorized access incidents. My experience also includes administering backup and disaster recovery solutions, ensuring rapid recovery and data integrity across all environments.

Throughout my career, I have led end-to-end IT projects that modernized infrastructures and boosted operational efficiency. My work has included integrating various systems and automating processes, resulting in significant productivity gains. I am currently pursuing an MSc in Cyber Security, further enhancing my skills and knowledge in this critical field.