Anthony Miracle

I’m a customer-focused operations assistant with a strong background in hospitality and retail administration. I handle high-volume enquiries confidently, keep precise records, and follow complex instructions while working independently in digital environments.

In my recent customer service and operations role, I managed front-desk check-ins and service scheduling, helping me achieve a 95%+ satisfaction rating. I also handled daily POS transactions, reconciled cash drawers, and maintained inventory data logs with zero discrepancies.

I resolve customer complaints efficiently across face-to-face, phone, and digital channels, coordinating with multi-functional teams to streamline workflows during peak hours. I bring active listening, time management, and cross-cultural communication to deliver consistent, dependable service.