At Ontario Chamber of Commerce, I coordinated annual membership renewals for approximately 150–200 chambers and boards of trade per cycle. I maintained CRM and membership records, prepared communications and reports for approximately 300 members, and coordinated executive scheduling and office operations.
At United Church of Canada, I supported a team serving more than 4,000 Ministry Personnel across Canada and resolved approximately 10 technology and business-system issues daily. I maintained SharePoint and Dynamics 365 records, supported Power BI reporting, and helped standardize intake procedures that reduced processing time from approximately five business days to two or three in some cases.
Across administrative and executive support roles, I’ve prepared briefing materials, reports and legal packages, coordinated procurement and meetings, and handled confidential records. My experience also includes Freedom of Information policy work, research programs and event support.

