Open to opportunities

Racheal Musonda Mulenga

@rachealmusondamuleng

Message

Detail-oriented administrative professional skilled in office operations and project coordination.

Canada

Message

What I'm looking for

I seek a mid-level administrative or program coordination role where I can manage logistics, streamline processes, support teams, and grow in operations and program delivery.

I am a detail-oriented and highly organized administrative professional with strong communication, problem-solving, and time-management skills. I bring hands-on experience supporting office operations, training programs, and project coordination across nonprofit and corporate environments.

In my current role as Program Coordinator at HRAI, I manage logistics, scheduling, stakeholder communications, database maintenance, and certification distribution for ODS/ODP training programs, ensuring timely delivery and excellent customer service.

Previously, I supported facility management, vendor relations, and administrative efficiency as a Project Coordinator and Administrative Lead, and supervised operations, scheduling, and inventory control in retail and community settings. I have practical experience with QuickBooks and Microsoft Office tools.

I am reliable, adaptable, and focused on streamlining processes and supporting teams to meet organizational goals. I welcome opportunities where I can contribute administrative leadership, operational support, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Program Coordinator

Current

HRAI

Mar 2025 - Present (6 months)

Implement logistics, scheduling, registration, communications, accounting and certification for ODP/ODS training programs and serve as a resource to Environment Canada, provincial ministries and national delivery partners to ensure timely program delivery.

Program Coordination Training Administration Database Management Logistics Customer Service Records Management

Administrative Assistant

Atlas Dewatering Corporation

Feb 2025 - Mar 2025 (1 month)

Maintained office documentation and supplies, supported recruitment activities, coordinated travel and meetings, and assisted with COR certification and health & safety compliance during a short-term administrative assignment.

Office Administration Document Management Recruitment Travel Coordination Inventory Management

Project Coordinator & Administrative Lead

GKWCC

Sep 2022 - Jan 2025 (2 years 4 months)

Coordinated facility management, vendor relations and administrative processes, prepared meeting materials and minutes, and streamlined office operations to improve efficiency across departments.

Project Coordination Facility Management Vendor Management Records Management Process Improvement Multi Line Phone Systems

Community Donation Supervisor

Value Village

May 2021 - Sep 2022 (1 year 4 months)

Supervised daily donation and production operations, managed staff schedules and training, monitored inventory and enforced safety and quality standards to maintain efficient store operations.

Team Supervision Inventory Management Scheduling Training Development Customer Service Operations Management

Secretary

First AME Church of Gaithersburg

Jun 2018 - Dec 2020 (2 years 6 months)

Managed accounts payable/receivable and financial records in QuickBooks, maintained leadership calendars, prepared bulletins and memoranda, and organized office files and correspondence.

Quickbooks Accounts Payable Calendar Management Office Filing Meeting Coordination Administrative Support document preparation

Education

Degrees, certifications, and relevant coursework

Wilfrid Laurier University

Honours Bachelor of Arts, Communication Studies

2017 - 2022

Activities and societies: Global Engagement Student Ambassador; Director of Administration & Finance, Association for Black Students; Beats The Odds (BTO) Committee Member; Student Volunteer at Kids Ability Centre

Honours Bachelor of Arts in Communication Studies with minors in Cultural Studies and Women’s Studies, focused on coursework and campus leadership roles supporting student engagement and administrative initiatives.