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Urban Striver Empress User

@urbanstriverempressu

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Detail-oriented professional with expertise in administration and data management.

South Africa

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What I'm looking for

I seek a role that fosters growth, values teamwork, and emphasizes service excellence.

I am a highly organized and detail-oriented professional with over 5 years of experience in administration, data management, customer service, and team coordination. My journey has equipped me with strong problem-solving abilities and excellent communication skills, enabling me to improve efficiency in various administrative and operational tasks. I am currently advancing my IT and cybersecurity knowledge to enhance my data security and system management expertise.

Throughout my career, I have held various roles that have honed my skills in document handling, workflow optimization, and compliance management. As a Research Supervisor at Statistics South Africa, I led a team of over 15 fieldworkers, improving data accuracy by 20% through effective training and quality control procedures. My commitment to service excellence is evident in my previous roles, where I consistently maintained high standards of accuracy and productivity.

Experience

Work history, roles, and key accomplishments

Election Support Assistant

Independent Electoral Commission (IEC)

Feb 2024 - Feb 2024 (0 months)

Coordinated election logistics to ensure an efficient and fair voting process, maintaining compliance with election procedures throughout voter registration and ballot processing.

Logistics Coordination Compliance Management Voter Registration Ballot Processing Problem Solving

Retail Associate

Boxer Superstore

Feb 2024 - Sep 2023 (-1 years 7 months)

Processed transactions and handled customer interactions while maintaining cash register accuracy and store organization. Delivered excellent customer service by assisting with inquiries, returns, and purchases.

Customer Service Communication

Research Supervisor

Statistics South Africa

Feb 2022 - Mar 2022 (1 month)

Led a team of over 15 fieldworkers, improving data accuracy and reducing errors through effective training and quality control procedures.

Team Leadership Data Quality Quality Control Training Data Collection

Office Administrator

Department of Health, Gelukspan

Apr 2019 - Jun 2021 (2 years 2 months)

Managed administrative duties including scheduling, data entry, and document organization while ensuring compliance with privacy policies and improving office efficiency.

Administration Data Entry Compliance Management Scheduling

Project Coordinator

Quest Research Services

Jul 2015 - Jul 2016 (1 year)

Supervised research teams to ensure accurate data collection and reporting, conducting staff training and optimizing workflows.

Project Coordination Data Collection Reporting Staff Training Workflow Optimization

Community Educator

Mafikeng Youth Center

Jan 2013 - Jan 2014 (1 year)

Led workshops to improve community engagement and awareness of health-related topics, conducting programs to promote disease prevention and healthy living.

Community Engagement Program Development Public Speaking