Open to opportunities

ann uvere

@annuvere

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Dedicated and results-driven System Support Engineer

Nigeria

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What I'm looking for

Looking for a challenging role that leverages my technical skills and experience in system support and development, with opportunities for growth and professional development.

As a dedicated and results-driven System Support Engineer with almost two years of hands-on experience in providing comprehensive support and maintenance for Microsoft Dynamics Nav, I have proven my ability to troubleshoot complex issues, implement system enhancements, and ensure the seamless operation of ERP systems. I am adept at collaborating with cross-functional teams to address user concerns and optimize system performance.

With a strong educational background in Computer Science and a passion for learning, I have developed a solid understanding of various technologies, including Microsoft Dynamics Nav, Microsoft SQL Server, and Visual Studio Code. I am committed to staying informed about new features and capabilities of the Navision system and continuously improving my technical skills.

In addition to my technical expertise, I possess excellent soft skills, including effective communication, emotional intelligence, and teamwork. I am a strong believer in the importance of workplace ethics and am dedicated to delivering high-quality results in a timely and efficient manner.

Experience

Work history, roles, and key accomplishments

Current

System Support Engineer

Current

Attain Enterprise Solutions Ltd

Oct 2022 - Present (2 years 8 months)

Troubleshoot and resolve any issues related to system performance or functionality. Provide support to end-users experiencing issues with Navision. Respond to help desk tickets and provide timely resolution to user problems. Assist users with system navigation, functionality, and general inquiries. Work with the development team to customize and configure Navision based on business requirements. I

Troubleshooting IT Support Navision Customization Data Management

System Support Trainee

Attain Enterprise Solutions Ltd

Jul 2022 - Sep 2022 (2 months)

Underwent comprehensive training on Navision and related technologies. Developed a solid understanding of Navision functionalities, configurations, and basic troubleshooting. Assisted end-users with routine inquiries and basic troubleshooting. Learnt to respond to help desk tickets and provided initial support under supervision. Worked closely with experienced team members to address user issues a

Troubleshooting Systems Management Navision Customization Documentation

Website Engineer

Women In Energy Oil and Gas

Oct 2021 - Aug 2022 (10 months)

Introduced new plug-ins and extensions which made the website more usable and interactive using WordPress. Updated website daily as instructed by management to introduce new features and content. Achieved 70% site visit using SEO guidelines.

WordPress SEO

Front-end Developer Intern

HNG Internship

Aug 2021 - Oct 2021 (2 months)

Built “Holiday Calendar Plugin” with my Team for Zuri Chat Application using Reactjs.

ReactJS

Front-end Developer Intern

Zuri training X Ingresive4Good

Mar 2021 - Jul 2021 (4 months)

Built a “Trade by Barter” Website in collaboration with UI/UX Designers and other Developers using HTML, CSS, Bootstrap and JavaScript.

HTML CSS Bootstrap JavaScript

Content Creator

DNL Global Capital

Feb 2021 - Aug 2022 (1 year 6 months)

Owned social media presence of the organization across Facebook, linked-In, twitter and Instagram with 3- 5 posts weekly. Curated content calendar across social media platforms and grew followings on all channels by a total of 120%. Assisted and collaborated on all remote training and webinars by creating fliers, setting up registration on zoom and plans of action ahead of time

Social Media Management Content Creation Marketing Event Coordination

Computer Networking and Hardware Maintenance Intern

BII Technology

Apr 2018 - Sep 2018 (5 months)

Troubleshot and repaired a total of 10 hardware peripheral devices such as printer, keyboard, motherboard, etc. for customers. Handled computer network connections such as LAN, PAN and cabling using UTP cables and RJ-45 connectors. Networked 15 computers for a customer

Hardware Computer Networking

Teaching experience

Our Saviour School

Sep 2011 - Oct 2015 (4 years 1 month)

Prepared and issued educational contents (notes, tests, and assignments) to a total of 80 students. Evaluated and documented students’ progress based on previous performances. Allocated and graded homework, assignments, assessments, and exams on weekly, monthly and end of term basis.

Teaching