Annlorna Maina
@annlornamaina
Dynamic IT technician with expertise in software installation and support.
What I'm looking for
I am a dynamic IT professional with a proven track record at Nanyuki Water Sanitation Company, specializing in software installation and providing exceptional communication skills. I have excelled in optimizing help desk operations and enhancing system security, demonstrating a keen ability to adapt and thrive in fast-paced environments. Renowned for my remote support expertise and collaborative work ethic, I consistently achieve beyond expectations.
Currently, I am an intern IT Technician, where I resolve issues impacting the functionality of corporate IT systems and applications. I direct maintenance and upgrades for hardware and software systems, ensuring uninterrupted workflows. My goal is to generate and add value to the organization I work for while building a career in networking engineering or IT support, where I can leverage my expertise in networking and further develop my skills in broader areas of Business Information Technology.
Experience
Work history, roles, and key accomplishments
IT Technician Intern
Nanyuki Water and Sanitation Company
Jan 2023 - Present (2 years 5 months)
As an IT Technician Intern, I resolved issues affecting corporate IT systems, directed hardware and software maintenance, and facilitated the rollout of enterprise software solutions. I enforced security measures, provided technical support, and set up technology for video conferences, all while thriving in a fast-paced environment.
IT Department Attachment
County Government of Laikipia
Mar 2022 - Aug 2022 (5 months)
During my attachment in the IT Department, I performed data entry, maintained hardware and software, installed Windows on computers, and assisted with troubleshooting technical issues, enhancing my practical skills in IT support.
Education
Degrees, certifications, and relevant coursework
KCA University
Diploma in Business Information Technology, Business Information Technology
2020 - 2023
Coursework included business fundamentals, database management, programming, network administration, web development, system analysis, information security, office automation management, and application software proficiency.
Availability
Location
Authorized to work in
Job categories
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