ann karen

Freelance Transcriptionist performing transcription of audio recordings into digital documents for various clients. Collaborated with a team to ensure accuracy and provided editing and proofreading services.

Dedicated Customer Service Executive with a proven track record in enhancing customer satisfaction and driving sales growth. Successfully led initiatives that improved customer satisfaction and reduced call wait time, ensuring timely retrieval of records and appointment management.

Records Officer responsible for implementing health records policies, managing patient documentation, and ensuring the security of records. Provided reliable health information for decision making and trained new records officers.

Records Technician tasked with filing patient records, managing admissions and discharges, and overseeing database management. Ensured accurate tracking of patient records.

Completed a degree in Health Records and Information, focusing on the management of health records and the importance of accurate data in healthcare settings.

Earned a diploma in Health Records and Information, gaining essential skills in health information management and patient record keeping.

Completed a certificate course in Microsoft Office applications, enhancing computer skills necessary for professional environments.

Achieved a Certificate of Secondary Education, laying the foundation for further education and professional development.