Elizabeth Faith
@elizabethfaith
Organized health records professional and administrative support specialist with strong clerical and communication skills.
KenyaWhat I'm looking for
I am an organized, detail-oriented health records and administrative professional with hands-on experience in hospital clerical work, patient registration, and data entry. I hold certificates in Health Records & Information Technology and Computer Applications.
I have worked as a call centre agent for debt collection, an intern at multiple hospitals where I managed patient registration and medical records, and as a youth peer provider coordinating community health education. I also have freelance experience as a virtual assistant handling data management and spreadsheets.
My strengths include strong communication, time management, multitasking, Microsoft Office proficiency (Word, Excel), and the ability to work with minimal supervision. I bring a positive, ethical approach, strategic problem solving, and reliable front-desk and phone etiquette.
I am seeking a Secretary or administrative role where I can apply my clerical, computer, and communication skills to support efficient office and clinical operations while continuing to grow in health information management.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Z Ash Loan
Feb 2024 - Dec 2025 (1 year 10 months)
Contacted business customers to collect overdue payments, renegotiated repayment plans, processed payments and maintained customer files while performing field collections with loan officers.
Intern - Medical Records
Kericho Level 4 Hospital
Maintained hospital records, assisted with data entry and supported administrative staff in daily operational tasks.
Youth Peer Provider
Kolwal Dispensary
Coordinated community health education sessions and compiled reports while organizing outreach schedules to support dispensary programs.
Intern - Medical Records
Kitengela Sub County Hospital
Handled patient registration, filing, clerical duties and front-desk client communication to support hospital administrative operations.
Virtual Assistant
Freelance
Provided remote data management and organization services, maintaining spreadsheets and updating customer databases for multiple clients.
Education
Degrees, certifications, and relevant coursework
Uriri Polytechnic
Certificate, Computer Applications
Completed a Certificate in Computer Application in 2024 focusing on practical computer skills and office applications.
Othaya Medical School
Certificate, Health Records and Information Technology
2021 - 2023
Grade: Pass
Completed a Certificate in Health Records and Information Technology with responsibilities in health records management and data entry.
Madira Girls High School
Kenya Certificate of Secondary Education, General Secondary Education
2016 - 2019
Attended secondary school and obtained the Kenya Certificate of Secondary Education between 2016 and 2019.
Nduga Primary School
Kenya Certificate of Primary Education, Primary Education
2011 - 2015
Completed primary education and obtained the Kenya Certificate of Primary Education.
Availability
Location
KenyaAuthorized to work in
Job categories
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