Anne Muthiora
@annemuthiora
Human Resource Assistant at Levan Supermart Limited, where I streamlined onboarding and improved payroll record accuracy.
KenyaWhat I'm looking for
At Levan Supermart Limited, I coordinate virtual onboarding for distributed teams and achieved 100% completion of digital recruitment packs and interview sessions. I also audited payroll records for over 50 employees, reducing time-tracking errors by 25% through standardized leave management integration.
At Intra Africa Assurance Co. Ltd, I modernized the filing system and customer database protocol, cutting document retrieval time by 30%, and implemented automated clocking card hardware that raised punctuality to 95%. I’m seeking a Senior HR Operations role where I can apply my experience in human resource management and executive administration, particularly in talent onboarding and administrative process optimization.
Experience
Work history, roles, and key accomplishments
Human Resource Assistant
Levan Supermart Limited
Jun 2021 - Present (5 years 4 months)
Coordinated virtual onboarding procedures across distributed remote teams, achieving a 100% completion rate for digital recruitment packs and candidate interview sessions. Audited payroll records for over 50 employees, reducing time-tracking errors by 25% through standardized leave management integration.
Client Liaison Officer
Housing Finance Group
Jan 2019 - May 2021 (2 years 4 months)
Direct-managed a high-performing sales team of five direct sales representatives, increasing quarterly department revenues by 20% within four months through targeted promotional campaigns. Resolved over 90% of escalated client inquiries and service complaints during initial contact by deploying customer-centric resolution workflows.
Personal Assistant / Administrative Officer
Intra Africa Assurance Co. Ltd
Apr 2010 - May 2018 (8 years 1 month)
Engineered a modernized filing system and customer database protocol, cutting physical document retrieval duration by 30% across executive offices. Implemented automated employee clocking card hardware, boosting organizational workforce punctuality rates to 95% within six months.
Administrative Assistant
Bageine Karanja Mbuu Limited
Apr 2006 - Mar 2010 (3 years 11 months)
Provided administrative support to the organization, handling office tasks and coordination.
Administrative Assistant
Metrocosmo Valuers Limited
Sep 2003 - Apr 2006 (2 years 7 months)
Provided administrative support to the organization, handling office tasks and coordination.
Receptionist / Executive Assistant
Printing Industries Limited
Jan 1999 - Dec 2003 (4 years 11 months)
Managed front desk operations and provided executive administrative support.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Business Management, Business Management
Pursuing a Bachelor of Business Management with a focus on Human Resources.
Kenya Institute of Management
Diploma in Human Resource Management, Human Resource Management
Completed a Diploma in Human Resource Management.
Kenya Institute of Management
Certificate in Management, Management
Earned a Certificate in Management.
Queensway Secretarial College
Certificate in Full Secretarial & Computer Course, Secretarial Studies
Completed a Full Secretarial and Computer Course.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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