anne lesham
@annelesham
Guest relations officer at 1920 LOUNGE & DINING, handling guest inquiries and supporting membership and loyalty programs.
IndonesiaWhat I'm looking for
At 1920 LOUNGE & DINING, I handled guest inquiries through WhatsApp and other online and offline channels, and assisted guests with service-related information.
I supported guest relations from arrival to departure, managed guest databases and membership information, and supported loyalty program activities and guest communication.
As a Server at LOEWY BY THE UNION GROUP, I welcomed guests, supported seating, and responded to customer requests and service concerns.
I'm seeking a full-time remote position where I can contribute my communication skills and service mindset to support a dynamic team.
Experience
Work history, roles, and key accomplishments
Guest Relations Officer
1920 Lounge & Dining
Aug 2025 - Aug 2026 (1 year)
Handled guest inquiries through WhatsApp and other channels, managed guest databases and membership information, and supported loyalty program activities. Coordinated with team members to ensure smooth service operations and a positive guest experience.
Guest Relations Officer
1920 Lounge & Dining
Aug 2025 - Aug 2026 (1 year)
Handled guest inquiries through WhatsApp and other channels, managed guest databases and membership information, and supported loyalty program activities. Coordinated with team members to ensure smooth service operations and a positive guest experience.
Server
Loewy by The Union Group
Jan 2024 - Jun 2025 (1 year 5 months)
Welcomed guests, communicated with them to understand needs, and coordinated with team members to support daily restaurant operations. Responded to customer requests and addressed service concerns in a fast-paced environment.
Server
Loewy by The Union Group
Jan 2024 - Jun 2025 (1 year 5 months)
Welcomed guests, communicated with them to understand needs, and coordinated with team members to support daily restaurant operations. Responded to customer requests and helped address service concerns in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
SMKN 57 Jakarta
Vocational High School Diploma, Vocational High School
Graduated from vocational high school.
SMKN 57 Jakarta
Vocational High School Diploma, Vocational High School
Graduated from vocational high school.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Job categories
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