Anna Palacios

Managed the full lifecycle of escrow processes for property acquisitions and sales, ensuring all necessary documents were collected and executed efficiently. Coordinated with the accounting department for invoices, receipts, and fund delivery, while also addressing facility complaints and processing Use Permits.

Verified medical insurance coverage and accurately entered coded data into computer programs for billing purposes. Reviewed and corrected patient accounts to ensure accuracy and proper coding for billing, maintaining compliance with established procedures.

Provided electronic management of records support, assisting contractors with password resets, data entry, and practitioner enrollment. Performed various clerical tasks, including answering phones, handling emails, and processing client admissions and discharges.

Managed accounts receivable by logging and posting tenant rent payments, monitoring account details for discrepancies, and preparing delinquency reports. Collaborated with property supervisors to create balance letters and eviction paperwork, ensuring accurate financial reporting and bank reconciliation.

Managed front desk operations, including answering calls, greeting visitors, and handling incoming and outgoing mail. Processed rent payments, distributed receipts, and addressed tenant inquiries and maintenance issues, while also maintaining vendor and building insurances.

Completed an Associate of Arts degree focusing on general studies. Developed foundational knowledge across various subjects.

Obtained a High School Diploma, completing the required curriculum for secondary education.