LORI MARLOWE

Oversee and manage daily administrative operations, ensuring efficient workflow and timely completion of tasks for a busy architectural design firm. Serve as primary contact for client communications, expertly scheduling appointments and preparing all essential project documentation.

Managed comprehensive customer service operations, serving as the primary point of contact for all inquiries from members and the public. Oversaw monthly invoicing and collections for Chamber members, contributing to the successful recovery of past-due accounts. Maintained an accurate and up-to-date membership database by meticulously tracking and integrating new member data.

Provided comprehensive administrative and logistical support to a six-member executive staff, coordinating meetings and managing complex calendars. Managed all daily office operations, including facility management, equipment oversight, and supply procurement. Coordinated a high volume of real estate transactions from inception to close (including foreclosures, short sales, and traditional purchas

Managed all office correspondence, streamlined filing systems, and efficiently handled invoicing for real estate operations. Facilitated real estate contracts with banks, specifically managing processes for foreclosures and short sales. Conducted detailed property research, including tax and assessment verification, to support real estate transactions.

Managed the end-to-end process for sales and leases, including preparing and processing rental applications and sales/lease packages. Coordinated move-in dates and ordered background checks for prospective tenants. Generated comprehensive reports and business correspondence, effectively presenting information to clients and responding to inquiries.

Managed all aspects of title processing and closings, including preparing HUD statements, clearing judgments, and ordering payoffs. Scheduled closings, warehoused files, and ensured timely recording of deeds and other documents. Prepared weekly reports for owners and performed Loss Mitigation and Negotiation for short sales and foreclosures.

Processed mortgage documents, ordered payoffs, cleared judgments, and conducted thorough title searches. Prepared HUD statements and verified taxes and special assessments. Demonstrated proficiency in Aim system and Stewart Title software.

Processed loan documents efficiently, warehoused files, cleared judgments, and ordered payoffs. Managed a high-volume 10-line phone system and possessed knowledge of land and living trusts.

Assisted bank customers with home equity lines, car loans, consumer loans, and secured mortgages. Conducted credit investigations and provided training to new staff members. Delivered exceptional customer service, engaged in sales and marketing activities, and managed collections of past-due loans.

Led a team in collections and skip tracing activities, managing extensive telephone contact with clients. Assisted management in preparing comprehensive reports and ensuring high levels of customer service. Traveled to other states to train personnel on new computer systems and conducted detailed credit and fraud investigations.