Alicia Rivera
@aliciarivera1
Dedicated Front Office Receptionist/Consultant with expertise in customer service and database manag
United StatesWhat I'm looking for
As a seasoned Front Office Receptionist/Consultant, I bring a unique blend of administrative expertise and exceptional customer service skills to the table. With a strong background in managing databases, controlling expenses, and providing high-level customer service, I am confident in my ability to make a positive impact in any organization. My extensive experience in the medical field has equipped me with the skills to multitask in high-volume settings, solve problems efficiently, and work effectively as a team player.
Throughout my career, I have honed my skills in medical insurance billing, medical terminology, and medical coding, making me a valuable asset to any medical practice. My proficiency in various software and technologies, including Nextech EMR, QuickBooks, and Google Suite, enables me to streamline processes and increase productivity.
I am a dedicated and motivated individual with a strong work ethic and a passion for delivering exceptional results. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.
Experience
Work history, roles, and key accomplishments
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (4 years 3 months)
Greeted and welcomed guests, answered and screened phone calls, and maintained a tidy reception area. Provided basic information, received and distributed mail, and performed clerical duties.
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (4 years 3 months)
Greeted and welcomed guests, directed visitors, answered and screened incoming phone calls, and maintained a tidy reception area.
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (4 years 3 months)
Greeted and welcomed guests, answered and screened phone calls, and maintained a tidy reception area. Provided basic information, received and distributed mail, and updated calendars and schedules.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Feb 1994 - Feb 2022 (28 years)
Managed medical insurance billing, coding, and patient care. Coordinated surgery scheduling, hospital liaison, and preoperative patient preparation. Performed billing, payment posting, and office banking.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Managed medical insurance billing, medical terminology, and medical coding. Coordinated surgery scheduling, patient preparation, and hospital liaison services.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Performed medical insurance billing, medical coding, and patient care coordination. Managed office banking, payment posting, and billing with QuickBooks.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Managed medical insurance billing, medical terminology, and medical coding. Coordinated surgery scheduling, patient preparation, and clearance.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Dec 1990 - Dec 1993 (2 years 11 months)
Coordinated front office operations, managed patient care, and performed billing and insurance verification.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Jan 1991 - Jan 1993 (2 years)
Coordinated front office operations, managed patient information, and performed billing tasks.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Jan 1991 - Jan 1993 (2 years)
Coordinated front office operations, managed patient data, and performed billing and insurance verification tasks.
Front Office Coordinator
Cardiovascular Medical Group
Jan 1988 - Jan 1991 (3 years)
Managed front office operations, coordinated patient data, and performed billing and insurance verification tasks.
Front Office Coordinator
Cardiovascular Medical Group
Jan 1988 - Jan 1991 (3 years)
Managed front office operations, coordinated patient information, and performed billing tasks.
Front Office Coordinator
Cardiovascular Medical Group
Aug 1988 - Dec 1990 (2 years 4 months)
Managed front office operations, coordinated patient care, and performed billing and insurance verification.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Mar 1986 - Aug 1988 (2 years 5 months)
Coordinated pre-admitting operations, managed patient financial counseling, and performed billing and insurance verification.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Jul 1985 - Jan 1988 (2 years 6 months)
Coordinated pre-admitting operations, managed patient data, and performed financial counseling tasks.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Jul 1985 - Jan 1988 (2 years 6 months)
Coordinated pre-admitting operations, managed patient financial information, and performed counseling tasks.
Education
Degrees, certifications, and relevant coursework
Alicia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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