Alicia Rivera
@aliciarivera1
Dedicated Front Office Receptionist/Consultant with expertise in customer service and database manag
United StatesWhat I'm looking for
As a seasoned Front Office Receptionist/Consultant, I bring a unique blend of administrative expertise and exceptional customer service skills to the table. With a strong background in managing databases, controlling expenses, and providing high-level customer service, I am confident in my ability to make a positive impact in any organization. My extensive experience in the medical field has equipped me with the skills to multitask in high-volume settings, solve problems efficiently, and work effectively as a team player.
Throughout my career, I have honed my skills in medical insurance billing, medical terminology, and medical coding, making me a valuable asset to any medical practice. My proficiency in various software and technologies, including Nextech EMR, QuickBooks, and Google Suite, enables me to streamline processes and increase productivity.
I am a dedicated and motivated individual with a strong work ethic and a passion for delivering exceptional results. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.
Experience
Work history, roles, and key accomplishments
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (3 years 3 months)
Greeted and welcomed guests, directed visitors, answered and screened incoming phone calls, and maintained a tidy reception area.
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (3 years 3 months)
Greeted and welcomed guests, answered and screened phone calls, and maintained a tidy reception area. Provided basic information, received and distributed mail, and performed clerical duties.
Receptionist
Pacific Coast Tax Solutions
Mar 2022 - Present (3 years 3 months)
Greeted and welcomed guests, answered and screened phone calls, and maintained a tidy reception area. Provided basic information, received and distributed mail, and updated calendars and schedules.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Performed medical insurance billing, medical coding, and patient care coordination. Managed office banking, payment posting, and billing with QuickBooks.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Feb 1994 - Feb 2022 (28 years)
Managed medical insurance billing, coding, and patient care. Coordinated surgery scheduling, hospital liaison, and preoperative patient preparation. Performed billing, payment posting, and office banking.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Jan 1991 - Jan 1993 (2 years)
Coordinated front office operations, managed patient data, and performed billing and insurance verification tasks.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Jul 1985 - Jan 1988 (2 years 6 months)
Coordinated pre-admitting operations, managed patient data, and performed financial counseling tasks.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Managed medical insurance billing, medical terminology, and medical coding. Coordinated surgery scheduling, patient preparation, and hospital liaison services.
Biller, Collector & Patient Care / Surgical Coordinator
Frederic H. Corbin, M.D. – Plastic and Reconstructive Surger
Jan 1993 - Feb 2022 (29 years 1 month)
Managed medical insurance billing, medical terminology, and medical coding. Coordinated surgery scheduling, patient preparation, and clearance.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Jan 1991 - Jan 1993 (2 years)
Coordinated front office operations, managed patient information, and performed billing tasks.
Front Office Coordinator
Randy Harris, M.D (OBGYN)
Dec 1990 - Dec 1993 (2 years 11 months)
Coordinated front office operations, managed patient care, and performed billing and insurance verification.
Front Office Coordinator
Cardiovascular Medical Group
Jan 1988 - Jan 1991 (3 years)
Managed front office operations, coordinated patient data, and performed billing and insurance verification tasks.
Front Office Coordinator
Cardiovascular Medical Group
Jan 1988 - Jan 1991 (3 years)
Managed front office operations, coordinated patient information, and performed billing tasks.
Front Office Coordinator
Cardiovascular Medical Group
Aug 1988 - Dec 1990 (2 years 4 months)
Managed front office operations, coordinated patient care, and performed billing and insurance verification.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Mar 1986 - Aug 1988 (2 years 5 months)
Coordinated pre-admitting operations, managed patient financial counseling, and performed billing and insurance verification.
Pre-Admitting Coordinator / Financial Counselor
Glendale Memorial Hospital
Jul 1985 - Jan 1988 (2 years 6 months)
Coordinated pre-admitting operations, managed patient financial information, and performed counseling tasks.
Education
Degrees, certifications, and relevant coursework
Alicia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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