Anna Martinez
@annamartinez
Dedicated customer service representative with strong leadership skills.
What I'm looking for
I am a dedicated customer service representative with a strong background in team leadership and a commitment to providing excellent service. My experience at Burger King as a Team Leader allowed me to hone my skills in managing team members, ensuring customer satisfaction, and resolving issues promptly. I take pride in my ability to foster a positive work environment and motivate my team to exceed performance goals.
Throughout my career, I have been recognized for my strong work ethic and ability to handle high-volume work situations effectively. My education at the Tennessee College of Applied Technology in Cosmetology has further enhanced my customer service skills, and I was honored to receive the Perfect Attendance Award during my studies. I am fluent in both English and Spanish, which allows me to connect with a diverse range of customers.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Burger King
Jun 2024 - Aug 2024 (2 months)
Provided excellent customer service, ensuring customer satisfaction and promptly resolving issues. Managed cash handling efficiently and demonstrated strong time management skills.
Team Leader
Burger King
Jan 2021 - Oct 2023 (2 years 9 months)
Led and managed a team, ensuring smooth operations and high performance standards. Recognized for excellent customer service, exceeding performance goals, and fostering a strong work ethic within the team.
Education
Degrees, certifications, and relevant coursework
Tennessee College of Applied Technology
Certificate in Cosmetology, Cosmetology
Completed a comprehensive cosmetology program, acquiring practical skills in hair care, skin care, and nail services. Gained proficiency in salon operations and client management.
General Assembly
High School Diploma, General Studies
Obtained a high school diploma, completing foundational coursework across various academic disciplines. Developed essential skills in critical thinking and communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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