Anna Britos

I’m an operations-focused professional with 3+ years of experience in administrative support, document management, and process coordination across fully remote corporate environments. Currently, I work as a Consecutive Interpreter (EN/ES) in medical, insurance, and emergency contexts, bringing precision, neutrality, and strong confidentiality to high-stakes conversations.

Most recently, I supported Nestlé Business Services as an Operations & Administrative Support Specialist, managing end-to-end order processing, invoicing, and account monitoring in SAP while maintaining accuracy and SLA compliance. I coordinated with internal teams via Microsoft Teams and phone to resolve billing, delivery, and account discrepancies on time, while consistently meeting KPIs and corporate protocols. I also handled operational queries through WhatsApp and phone to ensure clear, timely communication.

Before that, I strengthened business operations through administrative and sales support roles—drafting and processing contracts and administrative documents, streamlining workflows, managing CRM data entry, and generating internal reports. I’m self-managed, detail-oriented, and fully remote-ready, and I’m seeking a stable remote role in administrative operations, back-office coordination, or business support where reliability and accuracy are valued.