Nicole Marcantonio
@nicolemarcantonio
Administrative assistant with operations and guest support expertise, detail-oriented and service-driven.
What I'm looking for
I am an Administrative Assistant and Economics student with over three years of experience supporting administrative, financial, and operational processes in dynamic environments.
I prepare and monitor administrative and financial reports, record and control daily transactions, and support purchasing and procurement documentation to aid decision-making and maintain reliable records.
I have strong guest and customer service experience from front-of-house roles, handling cash register operations, reservations, and information coordination while collaborating with multiple internal departments to promote teamwork and process improvement.
I am organized, detail-oriented, and proactive, with intermediate skills in Google Sheets and Microsoft Excel and additional training in Executive Document Preparation and Applied Artificial Intelligence.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Survycon S.A.
Aug 2021 - Dec 2024 (3 years 4 months)
Prepared and monitored administrative and financial reports to support decision-making, recorded and controlled daily transactions, and supported purchasing and procurement documentation to improve process reliability.
Customer Service Representative
Grupo Corteza S.R.L.
Jul 2019 - Jul 2021 (2 years)
Provided direct customer service in a high-demand environment, handled cash register operations and daily transaction controls, and collaborated with teams to maintain service quality and resolve customer issues.
Education
Degrees, certifications, and relevant coursework
Universidad Americana
Bachelor's Degree in Economics, Economics
2022 -
Pursuing a Bachelor's degree in Economics at Universidad Americana since 2022, focusing on economics coursework and administrative support skills.
Ministry of Industry and Commerce (Paraguay)
Certificate, Executive Document Preparation
2022 -
Completed executive document preparation training provided by the Ministry of Industry and Commerce in 2022.
Complutense University of Madrid
Certificate, Applied Artificial Intelligence
Completed an applied training course in Artificial Intelligence offered by the Complutense University of Madrid.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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