AMANKUSH MATHUR
@ankushmathur
Senior Product Manager driving checkout, payments and omnichannel growth for B2C e-commerce and OTT.
IndiaWhat I'm looking for
I am a Senior Product Manager with 14 years of professional experience and 11 years focused on product management in B2C/D2C e-commerce and recent work in OTT aggregation. I specialize in optimizing checkout and payments, omnichannel operations, and warehouse management systems, and I have a track record of measurable conversion and retention improvements.
At Angara, I led a complete checkout UX revamp and Stripe integration, improving checkout-to-order rates and transaction success across multiple regions; at Biba I migrated WMS, integrated marketplace APIs, and launched omnichannel features that reduced shipping time and generated significant additional revenue. I have consistently delivered conversion uplifts through payment optimizations, express checkout implementations, and visibility improvements on product pages.
I bring a data-driven, customer-centric approach, experience with analytics and testing tools, and strong cross-functional collaboration skills. I am motivated by building scalable product solutions that improve customer experience and drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
Hindustan Media Ventures Ltd.
Nov 2024 - Present (1 year)
Revamped OTTplay Live TV experience, increasing watch-time contribution by 2.5% and viewership by 3%; launched Refer & Earn and improved M1 renewals by 1.5% through advanced renewal nudges and cancellation interventions.
Senior Product Manager
Angara E-commerce Pvt. Ltd.
Jan 2021 - Nov 2024 (3 years 10 months)
Led a checkout UX overhaul that improved checkout-to-orders by 8.5% and integrated Stripe, wallet, and BNPL options across multiple markets, raising transaction success and conversion by up to ~12% and ~7.5% respectively.
Product Manager
Biba Apparels Pvt. Ltd.
Aug 2019 - Jan 2021 (1 year 5 months)
Migrated WMS to Vinculum reducing shipping time ~30%, integrated marketplace APIs to achieve 4x order growth, launched omnichannel features (Ship/Pickup from Store) generating ~₹1M monthly and cut support calls by ~25% via returns automation.
Product Manager
ShopClues
Nov 2014 - Aug 2019 (4 years 9 months)
Drove multiple checkout and payments initiatives (One Step Checkout, auto-COD fallback, Paytm wallet, PCI DSS) that increased conversions between 1%–8% and improved payment success via PG routing by ~7%, saving ~₹1.2M monthly in spends.
Analyst
ShopClues
May 2013 - Nov 2014 (1 year 6 months)
Worked in CS resolution, contributing to operational improvements and customer issue handling across e‑commerce support functions.
Project Analyst
FIS
Nov 2012 - May 2013 (6 months)
Served as project analyst on payroll via Net Connect, supporting payment/finance project tasks and deliverables.
Deskside Support Engineer
IBM Netsol
Aug 2011 - Nov 2012 (1 year 3 months)
Provided deskside IT support and troubleshooting while on payroll via FFI, ensuring end-user systems availability and incident resolution.
Education
Degrees, certifications, and relevant coursework
SLSymbiosis Centre for Distance Learning
Post Graduate Diploma in Business Administration, Customer Relationship Management
Completed a Post Graduate Diploma in Business Administration with a focus on Customer Relationship Management (CRM).
AIET Alwar
Bachelor of Technology, Computer Science
Completed a Bachelor of Technology in Computer Science, covering core CS subjects and practical software development.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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