Open to opportunities

Ankurika Hammerl

@ankurikahammerl

Message

Highly motivated professional passionate about delivering exceptional customer experiences.

Spain

Message

What I'm looking for

I am looking for a role that values customer experience and offers opportunities for growth and creativity.

I am a highly motivated and adaptable professional with a passion for delivering exceptional customer experiences. I excel in dynamic environments and, with a customer-focused mindset, I resolve concerns with empathy and professionalism, building trust and loyalty. My experience in training and mentoring staff has helped create productive, high-performing teams.

In my role as a BDR Marketing Executive at Anteriad, I have mentored junior staff, executed marketing plans, managed client inquiries, and developed strategies aligned with company goals. I thrive in fast-paced environments, fostering strong relationships and ensuring project success. My background as a Medical Fitness Coach and Professional Musician has further honed my skills in client engagement and creative problem-solving.

With a strong commitment to community engagement and excellence in all my endeavors, I am eager to leverage my diverse skill set to contribute positively to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

BDR Marketing Executive

Anteriad

Oct 2024 - Present (10 months)

Mentored junior staff, executed marketing plans, and managed client inquiries. Developed strategies aligned with company goals, excelling in fast-paced environments.

Marketing Client Management Strategic Planning CRM Software Project Management

Medical Fitness Coach

Self Employed

Jan 2021 - Present (4 years 7 months)

Designed personalized fitness programs, monitored client progress, and provided expert advice on nutrition and lifestyle. Developed online training programs and tailored workout plans to support health and weight loss goals.

Program Design Nutrition Online Training

Lead Barista

Macaronnerie Heidelberg

Jan 2012 - Present (13 years 7 months)

Redesigned café layout for better functionality, maintained hygiene standards, and created work schedules for the entire staff. Handled customer concerns professionally, ensuring a smooth operation.

Cafe Management Customer Service Scheduling Inventory Management Problem Solving

Professional Musician

Self Employed

Jan 2011 - Present (14 years 7 months)

Taught music to students of all ages, performed at over 100 live venues, and contributed to three successful albums. Composed and arranged music, managed tour logistics, and developed marketing materials.

Live Performances Live Performance Composer Tour Management Marketing

Retail Sales Associate

Sewa Austria

Jan 2007 - Present (18 years 7 months)

Built strong product knowledge, managed inventory and displays, and resolved customer issues effectively. Trained new junior staff to drive sales, contributing to overall team success.

Retail Sales Product Knowledge Inventory Management Customer Service Staff Training

Education

Degrees, certifications, and relevant coursework

Sport-/MusicBorg-Salzburg

A-Levels Matura (Austrian High School Diploma), General Studies

Completed A-Levels Matura at Sport-/MusicBorg-Salzburg, Austria in 2010. This diploma is equivalent to an Austrian High School Diploma.

University Mozarteum-Salzburg

Junior Studies, Violin and Music Theory

Undertook Junior Studies in Violin and Music Theory at the University Mozarteum-Salzburg, Austria. This program provided foundational knowledge in music.

ILS Institute - Hamburg

Certificate of Higher Education, Medical Fitness Training

Grade: 1.1 (A)

Obtained a Certificate of Higher Education in Medical Fitness Training from ILS Institute-Hamburg. Achieved an overall grade of 1.1 (A) in this program.

ILS Institute - Hamburg

Certificate of Higher Education, Music Pop/Rock

Completed a Certificate of Higher Education in Music Pop/Rock at ILS Institute - Hamburg in 2014. This certificate focused on contemporary music studies.