Open to opportunities

Nivedita User

@niveditauser

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Dynamic Business Analyst with expertise in data visualization and strategy.

India

Message

What I'm looking for

I seek a collaborative environment that values innovation and offers growth opportunities.

I am a dynamic Business Analyst with a proven track record in business analysis and sales across diverse industries. Currently, I work at Unified Mentor Pvt Ltd, where I gather, analyze, and document business requirements, translating them into actionable deliverables and project plans. My expertise lies in developing comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to align stakeholders and ensure project clarity.

Skilled in leveraging tools like Tableau, Power BI, and SQL, I design and implement data visualizations and dashboards that support data-driven decision-making. I have a strong background in applying Agile methodologies to enhance processes and optimize outcomes. My experience includes collaborating with cross-functional teams to streamline operations and drive revenue growth, particularly in retail, IT, and digital marketing domains.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Unified Mentor Pvt Ltd

Jan 2025 - Present (4 months)

Dynamic professional with a proven track record in business analysis and sales across diverse industries. Skilled in gathering and analyzing business requirements, developing BRDs and FRDs, and driving strategic solutions. Proficient in Tableau, Power BI, and SQL for data visualization and decision-making.

Business Analysis FRD Tableau Power BI SQL Stakeholder Management Data Visualization

Inside Sales

Dell International Pvt Ltd

Jun 2016 - May 2017 (11 months)

Consulted with clients to understand their needs and recommend appropriate technology solutions. Ensured customer satisfaction by providing installation support for Microsoft Office and other software, while utilizing Salesforce CRM to manage leads and track sales opportunities.

Sales Customer Relationship Management Microsoft Office Salesforce Technical Support Warranty Management Communication Skills Cold Calling Account Management Problem Solving

Sales Manager

Llittle Internet Pvt Ltd

Jan 2015 - Jan 2016 (1 year)

Spearheaded strategic sales initiatives that increased merchant engagement and customer adoption. Onboarded over 100+ merchants, enhancing the platform's visibility and service offerings in the hyperlocal market.

Sales Strategy Customer Onboarding Customer Engagement Relationship Management Conversion Rate Optimization Market Analysis Communication Skills Team Leadership Negotiation Customer Service

Sales Manager

Decathlon

Jan 2014 - Jan 2015 (1 year)

Focused on driving sales, managing operations, and leading a team to deliver exceptional customer experiences. Consistently met sales targets and organized community engagement events to enhance brand visibility.