AMankit moundekar
@ankitmoundekar
Senior Business Analyst & Product Owner driving GenAI-powered customer experience and product delivery.
IndiaWhat I'm looking for
I am a proactive Senior Business Analyst and Product Owner with 8+ years of experience across BFSI, E-Commerce, FMCG, Telecom, and Manufacturing, currently driving GenAI and ML-powered customer experience initiatives. I lead product lifecycles from concept to delivery, defining user stories, acceptance criteria, and roadmaps to improve personalization, automation, and optimization.
I partner with global technology and business stakeholders to prioritize strategic initiatives, manage capacity, and accelerate delivery through cross-functional collaboration. I have delivered measurable outcomes such as generating large-scale GenAI engagements and revenue, and improving team efficiency through process and tool implementations.
My strengths include strong stakeholder communication, process design, UAT and test planning, and practical use of analytics and reporting tools to create actionable insights; I hold certifications in Generative AI, CSPO, CBAP, Power BI, and Six Sigma Green Belt.
Experience
Work history, roles, and key accomplishments
Product Owner
Verizon India Pvt. Ltd.
Jul 2024 - Present (1 year 5 months)
Owned and prioritized GenAI/ML product backlog and led delivery of customer experience features (automated summarization, next-best-action, predictive intent), driving 27.3B responses through AI-powered engagements and improving cross-channel personalization.
Sr. Business Analyst
Brane Services Private Limited
Apr 2022 - Jun 2024 (2 years 2 months)
Managed product lifecycle, documented functional requirements and process maps, and led UAT and performance testing, delivering projects that generated $250,000 in cross-sell revenue and improving team efficiency by 31%.
Business Analyst
Deskera System India Pvt. Ltd.
Mar 2018 - Aug 2020 (2 years 5 months)
Collected business requirements and implemented ERP solutions, single-handedly onboarding the firm's largest client and resolving a $0.5M revenue leakage through process redesign.
Education
Degrees, certifications, and relevant coursework
ISICFAI Business School
Post Graduate Program in Management, Management
Postgraduate Program in Management completed in 2018 focusing on business and management fundamentals.
SUSavitribai Phule Pune University
Bachelor of Engineering, Mechanical Engineering
Bachelor of Engineering in Mechanical Engineering completed in 2015 with coursework in core mechanical engineering subjects.
Maharashtra State Board of Secondary and Higher Secondary Education
HSC, Higher Secondary Education
Higher Secondary Certificate completed in 2009 at the Maharashtra State Board.
Maharashtra State Board of Secondary and Higher Secondary Education
SSC, Secondary Education
Secondary School Certificate completed in 2007 at the Maharashtra State Board.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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