Shweta Satpathy
@shwetasatpathy
Product-focused Business Analyst specializing in GenAI and Salesforce.
IndiaWhat I'm looking for
I am a Certified Scrum Product Owner and product-focused Business Analyst with 6+ years of experience delivering data-driven solutions, reducing rework, and accelerating releases. I partner closely with stakeholders, engineering, and QA to gather requirements, prioritize backlogs, and drive measurable business outcomes using Salesforce, Power BI, SQL, and Generative AI.
At Gartner I modeled end-to-end processes and leveraged GenAI to produce BRDs/FRDs/PRDs, cutting turnaround time by ~35% and improving data accuracy by 30%. I have led UAT, built custom Salesforce dashboards for executives, mentored junior analysts, and run trainings that boosted feature adoption by 60% and reduced support tickets by 25%.
Experience
Work history, roles, and key accomplishments
Lead Business Analyst
Fidelity international
Mar 2026 - Present (3 months)
Identified and prioritized Gen AI use cases to automate manual workflows and improve operational efficiency across business units
Designed AI-assisted process improvements by mapping As-Is workflows and defining To-Be states, enabling targeted automation opportunities
Led stakeholder workshops to evaluate feasibility, define requirements, align on AI-driven solutions for process optimization
Leveraged GenAI to produce BRD/FRD/PRD, reducing turnaround time by ~35% and minimizing clarification cycles; prioritized Agile backlogs to cut sprint rework and improved delivery predictability while increasing feature adoption by 60%.
Business Analyst
Empower HCM
Dec 2021 - Dec 2022 (1 year)
Led multiple Salesforce initiatives and mentored junior analysts; authored BRD/FRD to reduce scope ambiguity, configured workflows and validation rules that cut user errors by ~25%, and trained 200+ users to reduce support tickets by 25%.
Gathered and validated requirements for new features, built custom Salesforce objects and validation rules to standardize data entry, and created automated reports and Power BI dashboards to improve operational visibility and efficiency.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management
Post Graduate Program in Management, Management
2020 - 2021
Completed a Post Graduate Program in Management focused on product management and business analysis from May 2020 to May 2021.
Andhra University
Bachelor of Science, Science
2016 - 2019
Completed a Bachelor of Science degree from April 2016 to March 2019 with coursework supporting analytical and technical skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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