Anju Krishan

I am a multilingual Customer Service Representative and Interpreter with over eight years supporting customers across public service, healthcare, insurance, immigration, and government environments. I deliver meaning-for-meaning consecutive interpretation between English and Punjabi, maintaining tone, intent, and cultural context while adhering to confidentiality and HIPAA-compliant practices.

I have a strong track record of meeting quality, accuracy, and productivity standards in high-volume inbound call settings, using OPI/VRI platforms, telephone systems, and standard office software. I am punctual, reliable in remote work, and committed to continuous improvement through training and vocabulary expansion in medical, legal, and insurance terminology.

I am organized and customer-focused, with experience in public-facing roles at a major library supporting patrons and daily operations. I bring strong communication, attention to detail, and professionalism to roles that require neutral, accurate interpretation and excellent service delivery.