Open to opportunities

Renauldo Scales

@renauldoscales

Medical and multilingual interpretation specialist who bridges gaps with HIPAA-compliant, culturally competent communication.

United States

Message

What I'm looking for

I’m looking to provide accurate French–English interpretation—especially in healthcare—where confidentiality, cultural competence, and clear, calm communication are valued. I want assignments that need a dependable, detail-focused liaison.

I have 7 years of dedicated experience in medical, financial, social, and educational interpretation, with a meticulous attention to detail and a genuine passion for bridging communication gaps. I understand the sensitive nature of protected health information (PHI) and guarantee the highest levels of professionalism, discretion, and cultural competence.

As a flexible, reliable partner, I prioritize clear, respectful communication that supports your schedule and specific needs. I deliver accurate interpretation via phone and VRI settings, serving as a liaison between providers and multilingual patients/families while adhering to strict confidentiality agreements such as HIPAA compliant practices. I also bring strong linguistic quality skills—terminology management, style guide adherence, transcreation, proofreading, and quality assurance (QA)—to ensure messages are communicated with integrity, without omission or distortion.

Experience

Work history, roles, and key accomplishments

Current

VRI & OPI Interpreter

Current

911 Interpreters

Oct 2025 - Present (9 months)

Provided accurate medical interpretation via phone and video (VRI/OPI) to support patient care, acting as a liaison between healthcare providers and multilingual patients/families. Followed strict confidentiality and HIPAA-compliant handling of PHI during and after interpretation sessions.

Medical Interpretation OPI Phone Interpretation HIPAA compliance PHI Protection Confidentiality Cultural Competence Active Listening Liaison Communication

Over-the-phone Interpreter

Boostlingo

Oct 2024 - Sep 2025 (11 months)

Delivered over-the-phone French-English interpretation for clients across healthcare, education, finance, legal, social/community services, and emergency situations. Supported providers and LEP individuals during routine and emergency encounters by ensuring clear understanding of diagnoses, treatments, and instructions.

Over The Phone Interpreting Healthcare Interpretation Legal Interpretation LEP Support Patient Instruction Comprehension Active Listening

Over-the-phone Interpreter (VRI)

Languages

Dec 2022 - Aug 2024 (1 year 8 months)

Facilitated accurate, culturally appropriate French-English communication for over-the-phone and VRI settings, ensuring complex information, emotions, and intentions were understood. Used advanced active listening, rapid comprehension, and cultural sensitivity to de-escalate tension and promote clarity in challenging scenarios.

Over The Phone Interpreting VRI Active Listening Rapid Comprehension Cultural Competence De escalation