At Tropper Data Service AG, I provided First-Level Support for Allianz agencies, analyzing and resolving software, hardware, and network issues by phone.
At Flexpress Verwaltungs GmbH Hamburg, I handled branch management tasks, including staff supervision, driver hiring and contract negotiations, billing, invoicing, and complaints.
In my current roles, I document, order, and install consumables, make minor equipment repairs and adjustments, and create tickets at Dokucare und Xerox. At SHK Frische GmbH, I prepare the sales stand, advise customers, make sales, handle billing, and check delivery notes.

