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SC@stuartcharlton
Engagierter Kundenberater mit über fünf Jahren Erfahrung.
GermanyIch bin ein engagierter Kundenberater mit über fünf Jahren Erfahrung in der Telekommunikationsbranche. Meine Spezialisierung liegt in der Kundenbetreuung und im Eskalationsmanagement, wo ich bei Concentrix GmbH meine Fähigkeiten in der Rechnungs- und EDV-Bearbeitung weiterentwickelt habe. Ich habe auch neue Mitarbeiter eingearbeitet und dabei stets darauf geachtet, exzellenten Service zu bieten.
Mit meiner Motivation und Teamfähigkeit strebe ich danach, die Kundenzufriedenheit zu maximieren. Ich habe in verschiedenen Positionen gearbeitet, darunter IT Support und Sales Support, wo ich meine Fähigkeiten in der Kundenbetreuung weiter ausbauen konnte. Ich bin stolz darauf, Teil eines Teams zu sein, das sich für die Zufriedenheit der Kunden einsetzt.
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Work history, roles, and key accomplishments
Concentrix GmbH
Oct 2020 - Present (5 years 1 month)
Developed skills in invoice and EDP processing and trained new employees. Strived to provide excellent service and maximize customer satisfaction.
ASF Rendsburg
Apr 2017 - Jun 2019 (2 years 2 months)
Provided IT support and customer service, including sales support. Responsible for training new employees during the nesting phase.
Teleperformance
Apr 2016 - Mar 2017 (11 months)
Completed training in user support. Gained foundational experience in customer assistance.
Degrees, certifications, and relevant coursework
Hauptschulabschluss, General Studies
Completed Hauptschulabschluss at Hauptschule, laying the foundation for further education and professional development. Gained essential knowledge and skills during this period.
Software and tools used professionally
GermanyYou can contact Stuart and 90k+ other talented remote workers on Himalayas.
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