Anita Wanjiku
@anitawanjiku
Customer-focused communications professional pursuing customer service and data entry job.
What I'm looking for
I am a dedicated, customer-oriented communications professional with experience in public relations, broadcasting, sales, and office administration. I bring strong verbal and written communication skills, crisis management experience, and a calm, professional demeanor in high-pressure situations.
At Anyiko Public Relations I supported client communications, crafted press materials, coordinated events, and managed reputation issues, demonstrating my ability to deliver excellent service and handle sensitive situations. My internship at Kenya Broadcasting Corporation strengthened my live-broadcast composure and technical support abilities.
I am eager to transition these skills into a flight attendant role where I can enhance passenger experience through attentive service, problem-solving, and team collaboration on domestic and international flights.
Experience
Work history, roles, and key accomplishments
PR & Customer Service Exec
Anyiko Public Relations
Jul 2023 - Present (2 years 7 months)
Deliver client-focused PR and customer service by coordinating communications with journalists and influencers, crafting press materials, and managing crisis communications to maintain client reputation.
Broadcasting Intern
Kenya Broadcasting Corporation
Jan 2023 - Jun 2023 (5 months)
Supported live TV production by assisting reporters and technical teams, managing equipment, and providing field support that improved broadcast quality and on-air reliability.
Office Administrator
Amara Enterprise Limited
Feb 2020 - Sep 2022 (2 years 7 months)
Managed administrative operations and customer communications, maintaining organized records and resolving client inquiries to support smooth business workflows.
Digital Sales Representative
Zumi Kenya
Apr 2019 - Jan 2020 (9 months)
Sold digital advertising packages through consultative engagement, addressing client needs and resolving concerns to drive sales and foster long-term client relationships.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Diploma, Journalism and Mass Communication
2021 - 2023
Completed a Diploma in Journalism and Mass Communication with practical experience in media and communications.
St. Bakhita Siakago Girls High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2015 - 2018
Completed the Kenya Certificate of Secondary Education (KCSE) with general secondary education coursework.
Availability
Location
Authorized to work in
Job categories
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