Open to opportunities

Anita Wanjiku

@anitawanjiku

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Customer-focused communications professional pursuing customer service and data entry job.

Kenya

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What I'm looking for

I seek a role where I can deliver exceptional passenger service, work collaboratively in a safety-focused team, and grow in a dynamic airline environment with opportunities for international routes and professional development.

I am a dedicated, customer-oriented communications professional with experience in public relations, broadcasting, sales, and office administration. I bring strong verbal and written communication skills, crisis management experience, and a calm, professional demeanor in high-pressure situations.

At Anyiko Public Relations I supported client communications, crafted press materials, coordinated events, and managed reputation issues, demonstrating my ability to deliver excellent service and handle sensitive situations. My internship at Kenya Broadcasting Corporation strengthened my live-broadcast composure and technical support abilities.

I am eager to transition these skills into a flight attendant role where I can enhance passenger experience through attentive service, problem-solving, and team collaboration on domestic and international flights.

Experience

Work history, roles, and key accomplishments

Current

PR & Customer Service Exec

Current

Anyiko Public Relations

Jul 2023 - Present (2 years 7 months)

Deliver client-focused PR and customer service by coordinating communications with journalists and influencers, crafting press materials, and managing crisis communications to maintain client reputation.

Customer Service Public Relations Press Materials Crisis Management Event Coordination Media Relations

Broadcasting Intern

Kenya Broadcasting Corporation

Jan 2023 - Jun 2023 (5 months)

Supported live TV production by assisting reporters and technical teams, managing equipment, and providing field support that improved broadcast quality and on-air reliability.

Field Reporting Technical Operations Communication Teamwork Time Management

Office Administrator

Amara Enterprise Limited

Feb 2020 - Sep 2022 (2 years 7 months)

Managed administrative operations and customer communications, maintaining organized records and resolving client inquiries to support smooth business workflows.

Office Administration Customer Service Records Management Problem Solving

Digital Sales Representative

Zumi Kenya

Apr 2019 - Jan 2020 (9 months)

Sold digital advertising packages through consultative engagement, addressing client needs and resolving concerns to drive sales and foster long-term client relationships.

Sales Consultative Selling Client Relations Negotiation Customer Support Relationship Management