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@anitaubani
Dedicated customer service professional with strong communication skills.
LuxembourgI am a customer service professional with extensive experience in reception and client relations. My journey began in 2018 at Astron Buildings, where I honed my skills in welcoming clients and managing communications effectively. I continued to develop my expertise at ANDBANK, where I was responsible for handling inquiries and ensuring customer satisfaction.
Currently, I am working with ONA, where I respond to customer inquiries via phone, email, and chat, resolving issues efficiently. I pride myself on my ability to collaborate with various departments to meet performance indicators and enhance service delivery. My educational background includes a Higher Technician Certificate in Health, Safety, and Environment, which complements my professional skills.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
ONA
Jan 2024 - Dec 2024 (11 months)
Responded to customer inquiries via phone, email, and chat, resolving issues efficiently and professionally. Collaborated with other departments to resolve complex issues and ensured customer satisfaction.
ANDBANK
Jul 2021 - Feb 2022 (7 months)
Welcomed customers, visitors, suppliers, and partners with courtesy and professionalism. Managed incoming calls, mail, and parcels, while applying security procedures at the entrance.
Astron Buildings
Aug 2018 - Apr 2020 (1 year 8 months)
Carried out receptionist duties including welcoming visitors, managing calls, and handling mail and parcels. Prepared meeting rooms and performed occasional secretarial tasks as needed.
Degrees, certifications, and relevant coursework
Higher Technician Certificate, Occupational Health, Safety, and Environment
Completed a Higher Technician Certificate in Occupational Health, Safety, and Environment. This qualification is recognized by national authorities as equivalent to a bachelor’s degree, providing a strong foundation in environmental and safety protocols.
Software and tools used professionally
LuxembourgYou can contact Anita and 90k+ other talented remote workers on Himalayas.
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