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Refilwe Madingwane

@refilwemadingwane

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Detail-oriented admin officer with strong customer service skills.

Botswana

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What I'm looking for

I am looking for a role that allows me to utilize my administrative skills in a supportive and collaborative environment, with opportunities for professional growth.

I am an experienced Admin Officer with a strong background in customer service and administrative support. Since April 2021, I have been working at AWOCET PTY LTD, where I generate purchase orders, maintain a filing system, and provide excellent customer service. My attention to detail and organizational skills have allowed me to effectively manage stock and invoicing processes.

Prior to my current role, I served as an Accounts and Admin Assistant at Fine Brands, where I honed my skills in debt collection, invoice management, and petty cash reconciliation. My experience also includes an internship as an Assistant Bursar at Mmadinare Senior School, where I assisted in budget preparation and maintained accurate financial records. I am committed to continuous learning and have completed several online courses to enhance my professional skills.

Experience

Work history, roles, and key accomplishments

Current

Admin Officer

Current

AWOCET PTY LTD

Apr 2021 - Present (4 years 4 months)

Generated purchase orders and confirmed orders via email, while also invoicing customer orders. Maintained an organized filing system for documents and performed monthly stock takes using Pastel Sage Evolution.

Invoicing Stock Management Pastel Evolution Customer Service

Accounts and Admin Assistant

FINE BRANDS

Mar 2019 - Present (6 years 5 months)

Managed debt collection and captured local and foreign supplier invoices, preparing supplier payment reconciliations. Handled petty cash and bank management, including reconciliations.

Debt Collection Invoice Management Bank Reconciliation Petty Cash Stock Management Customer Service

Assistant Bursar and Admin Intern

MMADINARE SENIOR SCHOOL

Apr 2017 - Present (8 years 4 months)

Captured supplier invoices and prepared supplier payment reconciliations using the Television Gabs system. Maintained a good filing system and assisted in preparing annual budgets for departments.

Budgeting Debt Collection Customer Service

Office Assistant

ARU ENTERPRISES

Dec 2012 - Present (12 years 8 months)

Handled incoming phone calls and emails, preparing quotations as per client requests. Invoiced customer orders and maintained a good filing system for documents.

Customer Service Invoicing Payment Processing

Education

Degrees, certifications, and relevant coursework

Corporate Finance Institute

Certificate, Corporate Finance Fundamentals

Undertook a certificate in corporate finance fundamentals. This program covered essential concepts in corporate finance, including financial analysis and valuation.

Corporate Finance Institute

Certificate, Professional Ethics

Completed a certificate program focusing on professional ethics. This course provided a foundational understanding of ethical principles and their application in a professional context.

GIPS Francistown

AAT Qualification, Accounting and Finance

Pursued the AAT qualification, gaining comprehensive knowledge in accounting and finance. This included practical skills in financial administration and management accounting.

Corporate Finance Institute

Certificate, Accounting Fundamentals

Obtained a certificate in accounting fundamentals. The curriculum focused on core accounting principles, financial statements, and basic bookkeeping practices.

Alison

Certificate, Family Business and Entrepreneurship

Completed a certificate in Family Business and Entrepreneurship. This course provided insights into the dynamics of family-owned businesses and entrepreneurial strategies.

Alison

Certificate, Introduction to QuickBooks

Acquired a certificate in Introduction to QuickBooks. This program focused on the basics of using QuickBooks software for accounting and financial management.