Open to opportunities

Miriam Schmidt

@miriamschmidt

Message

Experienced administrative professional with expertise in energy billing and customer service.

Luxembourg

Message

What I'm looking for

I am seeking a stable administrative or billing role where I can apply my multilingual communication, billing and customer-service experience in a collaborative, process-driven team.

I am an experienced administrative and service professional with a strong background in personnel, office administration, and customer-facing roles across Luxembourg and the surrounding region.

My career includes roles as Personalleiterin, Bürokraft and Servicekraft, long-term household management, and customer advising on energy projects, culminating in my current position handling network billing (Sachbearbeiterin SLP - Netzabrechnung).

I bring practical knowledge of office communication, personnel management, and client relations, supported by vocational training in business communication and languages (English and French).

I am dependable, detail-oriented, and skilled at managing administrative processes and customer interactions in multilingual environments.

Experience

Work history, roles, and key accomplishments

Current

Sachbearbeiterin SLP

Current

Netzabrechnung Energieprojekt

Feb 2024 - Present (1 year 7 months)

Handles SLP network billing administration for an energy project from Feb 2024 to present, processing billing data and ensuring accurate account reconciliation.

Data Entry Reconciliations Excel Energy Sector Billing

Kundenberaterin

Energieprojekt

Dec 2022 - Jan 2024 (1 year 1 month)

Served as customer advisor for an energy project, engaging clients and supporting project communications from Dec 2022 to Jan 2024.

Customer Service Client Communication Problem Solving Documentation Stakeholder Engagement

Hauswirtschafterin

Privathaushalt

Jan 2013 - Nov 2022 (9 years 10 months)

Provided household management and domestic services in a private household, maintaining household operations and supporting family needs from 2013 to Nov 2022.

Housekeeping Household Management Time Management Organization

Management

Cafe de la Gare

Jan 2010 - Jan 2013 (3 years)

Oversaw management functions at Cafe de la Gare from 2010 to 2013, including operations coordination and team supervision.

Operations Management Team Supervision Customer Service Scheduling Inventory Management Communication

Personalleiterin

Brasserie du Port

Jan 2005 - Jan 2010 (5 years)

Managed HR, performed office administration and service duties at a hospitality venue, supporting operations and staff coordination between 2005 and 2010.

HR Management Office Administration Customer Service Communication