Miriam Schmidt
@miriamschmidt
Experienced administrative professional with expertise in energy billing and customer service.
LuxembourgWhat I'm looking for
I am an experienced administrative and service professional with a strong background in personnel, office administration, and customer-facing roles across Luxembourg and the surrounding region.
My career includes roles as Personalleiterin, Bürokraft and Servicekraft, long-term household management, and customer advising on energy projects, culminating in my current position handling network billing (Sachbearbeiterin SLP - Netzabrechnung).
I bring practical knowledge of office communication, personnel management, and client relations, supported by vocational training in business communication and languages (English and French).
I am dependable, detail-oriented, and skilled at managing administrative processes and customer interactions in multilingual environments.
Experience
Work history, roles, and key accomplishments
Sachbearbeiterin SLP
Netzabrechnung Energieprojekt
Feb 2024 - Present (2 years 4 months)
Handles SLP network billing administration for an energy project from Feb 2024 to present, processing billing data and ensuring accurate account reconciliation.
Kundenberaterin
Energieprojekt
Dec 2022 - Jan 2024 (1 year 1 month)
Served as customer advisor for an energy project, engaging clients and supporting project communications from Dec 2022 to Jan 2024.
Hauswirtschafterin
Privathaushalt
Jan 2013 - Nov 2022 (9 years 10 months)
Provided household management and domestic services in a private household, maintaining household operations and supporting family needs from 2013 to Nov 2022.
Management
Cafe de la Gare
Jan 2010 - Jan 2013 (3 years)
Oversaw management functions at Cafe de la Gare from 2010 to 2013, including operations coordination and team supervision.
Personalleiterin
Brasserie du Port
Jan 2005 - Jan 2010 (5 years)
Managed HR, performed office administration and service duties at a hospitality venue, supporting operations and staff coordination between 2005 and 2010.
Education
Degrees, certifications, and relevant coursework
Landesuntersuchungsamt für Lebensmittelchemie, Trier
Apprenticeship (Kauffrau für Bürokommunikation), Office Communication
2002 - 2005
Completed apprenticeship in office communication (Kauffrau für Bürokommunikation) at the Landesuntersuchungsamt für Lebensmittelchemie in Trier.
Höhere Berufsfachschule für Sprachen, Trier
Vocational Diploma, Languages (Business English and French)
2000 - 2001
Studied business English and French at the Höhere Berufsfachschule für Sprachen in Trier.
Blandine-Merten-Realschule Trier
Realschule Certificate, Secondary Education
1997 - 2000
Completed studies at Blandine-Merten-Realschule in Trier.
Gymnasium Saarburg
Secondary School, Secondary Education
1994 - 1997
Attended secondary education at Gymnasium Saarburg.
Grundschule St. Johann, Konz-Karthaus
Primary School, Primary Education
1990 - 1994
Attended primary school at Grundschule St. Johann in Konz-Karthaus.
Tech stack
Software and tools used professionally
Availability
Location
LuxembourgAuthorized to work in
Job categories
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